About Us:
Sam's Air Control is a fast-growing HVAC company serving residential and commercial customers across New Jersey. Our sales team is expanding, and we're looking for a dedicated Sales Manager to lead it to the next level.
The Role:
You'll be the full-time leader of our sales team — driving performance, refining process, and supporting our Comfort Advisors day-to-day. You'll own the numbers: close rates, average ticket, rehash, and financing attachment.
Responsibilities:- Lead and coach the Comfort Advisor team through performance tracking, ride-alongs, and training on in-home sales process, product knowledge, objection handling, and closing technique
- Handle authority closes — step in on deals that need a senior voice
- Direct and guide the sales lead coordinators to keep follow-ups tight so no lead falls through the cracks
- Own and improve key metrics: close rates, average ticket, rehash/lost-lead recovery, and financing utilization
- Serve as the sales team's go-to for all questions — technical or not, including OBR/rebate programs and financing options
- Manage personnel: hiring input, accountability, and development of the sales team
- Partner with the office to continuously tighten the sales process end-to-end
What We're Looking For:- Proven experience managing an in-home/residential sales team
- Strong understanding of the in-home sales process and closing
- Demonstrated ability to coach salespeople and improve performance
- Track record of improving close rates, average ticket, and overall sales results
- Strong leadership and communication skills
- Confident, charismatic, and able to earn the respect of a sales team
- Comfortable holding people accountable and having difficult conversations when necessary
- Strong understanding of sales metrics and performance tracking
- Experience with lead nurturing and follow-up processes
- Comfortable with financing programs, rebates, and utility incentive programs (OBR)HVAC or home-services experience strongly preferred
- ServiceTitan experience is a plus
- Self-motivated, organized, and able to work in a fast-paced environment
