Seafood Clerk Position Objective: To assist customers in their shopping experience by receiving, cutting and serving seafood product in the most efficient, friendly, and courteous manner possible. Reporting Structure: This position formally reports to the Seafood Manager.
Status:
This is a non-exempt position. Essential Knowledge: A food handling permit must be obtained within the first 14 days of employment. Completion of ongoing training and development as listed on the Cosentino Learning Plan.
Essential Job Functions:
Follow all guidelines for proper techniques of cutting and/or preparing items for placement in the display cases. Monitor all product expiration dates and ensure that all items are properly rotated. Monitor products for any damaged, un-saleable, or returnable products that should be removed and follow proper procedures for damage claims. Accurately count and record merchandise as part of the inventory process. Quickly and accurately change shelf tags, change price markers on displays, and label/price mark merchandise. Be knowledgeable about department items, procedures and policies so customer questions can be answered accurately and courteously. Assist customers at the counter by weighing, wrapping and pricing selected items. Meet or exceed productivity standards to produce desired team and individual results. Resolve customer complaints in a professional manner and recognize when it is appropriate to involve a member of the store management team. Know and implement the Cosentino Customer Service Standards. Quickly unload and sort incoming shipments and neatly stock them in their designated areas without damaging merchandise. Neatly stock department shelves by matching item UPC codes to shelf tags and ensuring products are front facing for customers. Actively work to keep your work area and your department as a whole clean and safe for customers and coworkers. Know, comply with, and encourage other team members to comply with all health regulations, sanitation guidelines and safety procedures for your department and your store. Able to operate, clean and maintain all equipment safely and competently. Demonstrates the strong verbal and interpersonal skills necessary for positive customer and peer interactions. Demonstrates the basic math and reading skills required for the position.
Non-Essential Job Functions: Promote new items and weekly specials through effective merchandising and creative displays. Closely monitor the department for potential security issues and report any concerns to a member of the department or store management team. Support your company by completing additional tasks identified by management, assisting other stores or departments as needed and gaining new skills when necessary.
Physical Abilities: Reaching overhead with both arms up to a maximum of 72 inches, twisting at the waist and lifting objects with both hands weighing up to 30 lbs. Pushing and pulling grocery items to the proper locations as needed, up to a peak force of 20 lbs. Standing and walking for long periods of time on tile, asphalt, concrete or other hard surfaces. Occasionally lifting and carrying up to 50 lbs. Bending and squatting, at times all the way to floor level. Able to work in colder conditions of the grocery coolers and freezers.
Non-Essential Abilities: Climbing a ladder, possibly up to 5ft.
Education: High School or better.
Experience:
Food handling Customer Service Skills. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
