Job Title Receive calls and greet visitors. Direct callers and visitors to appropriate individual. Provide clerical support on special projects as needed.
Essential Job Functions:
Answer telephone; determine nature of call and directs caller to appropriate individual or department.
Greet visitors. Direct to appropriate office and/or resident room.
Give directions/information to visitors, guests, residents, sales representatives, etc.
Receive requests from within the facility and locate employees.
Maintain a current file/listing of residents by name and room number, emergency phone numbers of employees, department extensions, key employees, etc.
Report suspicious persons/information immediately.
Order supplies as directed.
Perform general office and secretarial duties including typing, answering telephone, maintaining files, photocopying, and faxing.
Maintain receipt records as directed.
Accept and/or coordinate deliveries if appropriate.
Perform special projects and other duties and responsibilities as assigned.
Education and Experience:- High School education or equivalent required. Minimum of one (1) year experience in multi-line switchboard operation and experience in a customer service related environment preferred.
- Physical Requirements for Essential Job Functions
- Must be able to move consistently throughout the workday.
- Must be able to reach, bend, and/or stoop intermittently throughout the work day.
- Must be able to see and hear or use prosthetics that will enable these senses to function adequately to ensure that the requirements of this position can be fully met.
- Must be able to cope with the mental and emotional stress of the position.
