Controls Service Technician
norbryhn nswIrvine, CA
Controls Service Technician
norbryhn nswIrvine, CASenior L5
Heating, Air Conditioning, and Refrigeration Mechanics and InstallersElectro-Mechanical and Mechatronics Technologists and TechniciansControl and Valve Installers and Repairers, Except Mechanical Door
Plumbing, Heating, and Air-Conditioning ContractorsOther Building Equipment ContractorsFacilities Support Services
APPLY NOWControls Service Technician
Location: Boise, ID metro area
Employment Type: Full-Time
Travel:
Infrequent; local Boise area support with limited travel to Eastern IdahoAbout Norbryhn NSWNorbryhn NSW is a growing HVAC Manufacturer’s Representative firm providing a full range of building mechanical equipment systems and accessories. Our core business is serving customers who rely on quality equipment and dependable service. We operate with a practical, hands-on mindset—valuing accuracy, responsiveness, and strong relationships with vendors and customers alike. Norbryhn NSW represents best-in-class manufacturers and pride ourselves on execution, accountability, and long-term customer relationships.
Position Summary:
We are seeking an experienced controls technician with a background in building automation, BACnet-based systems, and electronics troubleshooting. This position will support our existing Phoenix Controls install base with diagnosis, retrofit upgrades, and lead programming, startup, and commissioning for new installations.
Key Responsibilities:
- Programming, startup, and commissioning
- Generate and design wiring diagrams in AutoCADServe as primary on-site technical representative coordinating owners, contractors, manufacturers, TAB firms, and commissioning agents
- Troubleshoot airflow, space pressurization, temperature/humidity control, fume hood face velocity, and control system issues in critical environments
- Troubleshoot network communication and coordinate with IT or DDC integration.
- Support and grow service and maintenance contracts with end users
- Build and maintain strong relationships with customers and end users
- Attend ongoing factory and internal training
Qualifications:
- 3+ years of experience in building automation or HVAC controls
- Familiarity with Niagara N4, BACnet IP / MS-TP, and control wiring diagrams
- Working knowledge of HVAC mechanical systems and airflow principles
- High integrity, strong interpersonal skills, and professional demeanor
- Ability to work independently while taking direction from senior leadership
Preferred Qualifications:
- Experience with laboratory, healthcare, or cleanroom HVAC systems
- Experience with Phoenix Controls or critical space pressure systems
- Bachelor’s degree in Engineering, Engineering Technology, or Computer Science
- Commissioning or TAB coordination experience
Who This Role Is ForThis role is ideal for a technician who enjoys solving complex airflow and controls problems, working in laboratory or healthcare environments, and becoming a long-term technical authority rather than rotating through routine service calls. Success in this position requires curiosity, attention to detail, and pride in getting critical systems exactly right.
Compensation & Benefits:
- Competitive base salary
- Quarterly performance-based bonuses
- Health, dental, and vision insurance 401(k) retirement plan
- Company-provided vehicle, technology, and tools
- Generous paid time off
- Cell phone stipend
- Gym or wellness benefit
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