Rental and Trucking Manager Currently, we are seeking a Rental and Trucking Manager to join our team in our Warminster, PA location. This position will oversee the day-to-day rental and transportation operations at the branch level. Responsibilities include managing the rental fleet, coordinating equipment deliveries and pickups, and supporting customers. We are seeking a hands-on individual who thrives in a fast-paced environment and is committed to providing excellent customer service while maintaining safe and efficient operations. We offer tremendous opportunities for growth, competitive compensation, and benefits for individuals who want a career with a great company that maintains a family feel!
Main Duties:
Manage the day-to-day operations of the branch rental department.
Oversee rental fleet availability, scheduling, inspections, and maintenance coordination.
Coordinate the delivery and pickup of rental equipment to ensure timely customer service.
Work closely with drivers, technicians, dispatchers, and branch personnel to support rental operations.
Serve as the primary point of contact for rental customers, responding to inquiries and resolving issues.
Develop and maintain strong relationships with customers, vendors, and transportation partners.
Monitor rental fleet utilization and identify opportunities to maximize equipment availability and productivity.
Coordinate with service personnel to schedule equipment repairs and minimize downtime.
Assist customers with rental equipment selection, availability, and scheduling.
Maintain accurate rental agreements, fleet records, equipment histories, and transportation documentation.
Supervise and support rental coordinators, drivers, and other assigned personnel.
Provide coaching, training, and ongoing support to team members.
Promote compliance with company policies, safety requirements, and applicable regulations.
Monitor expenses and utilize resources effectively to support branch performance goals.
Prepare reports related to rental activity, fleet utilization, deliveries, and operational performance.
Work closely with branch leadership to support overall customer satisfaction and operational success.
Perform other duties as assigned.
Requirements:
Strong organizational, planning, and problem-solving skills.
Excellent written and verbal communication skills.
Strong customer service, interpersonal, and relationship-building abilities.
Ability to manage multiple priorities in a fast-paced environment.
Ability to monitor expenses, utilize resources effectively, and support departmental objectives.
Experience in the material handling, construction equipment, heavy equipment, transportation, or related industries preferred.
Proficiency with fleet management, rental management, logistics, or related business software a plus.
Benefits:
Medical, dental, vision, and prescription plan. 401(k) with partial company match, paid vacation and sick days, paid holidays, short- and long-term disability, and basic/supplemental life insurance policies. Who is Eastern Lift Truck Co.? Eastern Lift Truck Co. is a family-owned company celebrating over 50 years strong. We provide sales, parts, rentals, and service in all areas of the lift truck, material handling, and allied product business. At Eastern Lift Truck Co., we know that our employees are the "heart and soul" of the company. Eastern Lift Truck Co. is an Equal Opportunity/Affirmative Action Employer including Disabled/Vets.
