Job Title: Technical Writer
Duration: 12+ Months (Possibility of Extension/Conversion)
Location: Charlotte, NC (Hybrid)
Responsibilities:- Lead or participate in developing documentation or document publishing strategy, including procedures, reference, forms, links, and RCSA control documents.
- Participate in establishing web publication guidelines, conduct procedure audits and certifications, or manage procedure timeline and pipeline
- Review and edit material authored by others
- Design and develop technical project artifacts, manuals, technical presentations, technical training materials, and complex web content
- Recommend and document business procedures and best practices, identifying process gaps and offering alternatives
- Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals
- Partner with clients to review audience and develop strategy to address technical documentation needs
- Primary Skills/Experience:
- Demonstrated experience consulting and writing content with subject matter experts
- Control procedure writing experience for different types of controls including manual, qualityassurance, quality control, and automated controls
- Extensive knowledge and understanding of professional technical writing processes and tools
- Experience with writing style and standard guides
- Desk procedure writing experience
- Ability to articulate complex concepts in a clear manner
- Ability to manage multiple and competing priorities
- Excellent verbal, written, and interpersonal communication skills
Strong attention to detail and accuracy skillsEEO:“Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of – Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans.”
