JOB TITLE:
Technical Trainer JOB LOCATION: Boston MA WAGE RANGE*: $55-$60 JOB NUMBER: ITS87 Technical Trainer - FY27 L&D JOB DESCRIPTION: Job Duties & Responsibilities Determine and implement learning strategies and programs, including blended learning approaches, that meet the evolving needs of the workforce through in-person, virtual, and video-based eLearning solutions. Design and develop instructional materials such as videos, eLearning modules, curricula, and supporting documents, including detailed storyboards. Ensure all training programs and materials adhere to established standards, style guides, and templates. Independently manage multiple training projects across different client groups, delivering high-quality outcomes within project timelines. Provide editing, quality assurance, and consistency checks for training deliverables and communications. Create learning solutions in multiple formats (e.g., instructor-led, virtual, microlearning, self-paced modules) tailored to diverse learner needs. Apply critical thinking, problem-solving, and decision-making skills to proactively resolve challenges and maintain project momentum. Ensure all programs reflect and reinforce organizational branding, templates and cultural values, including a strong commitment to Diversity, Equity, and Inclusion. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities * While an hourly range is posted for this position, an eventual hourly rate is determined by a comprehensive salary analysis which considers multiple factors including but not limited to: job-related knowledge, skills and qualifications, education and experience as compared to others in the organization doing substantially similar work, if applicable, and market and business considerations. Benefits offered include medical, dental and vision benefits; dependent care flexible spending account; 401(k) plan; voluntary life/short term disability/whole life/term life/accident and critical illness coverage; employee assistance program; sick leave in accordance with regulation. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions. Benefits offered are in accordance with applicable federal, state, and local laws and subject to change at TCM's discretion.
