Banquet Captain- On-call

Location: Warren, NJFLSA: Non-Exempt

Status: On-call

Supervises: Banquets Department

Pay Range: $15/hour plus Tips

Job Summary: The Banquet Captain is responsible for overseeing the setup, service, and breakdown of banquet events to ensure a high level of guest satisfaction. This role works closely with the Banquet Manager to coordinate banquet operations, supervise staff, and maintain service standards for all events. Essential Functions and Duties: Provide professional and courteous service at all times during banquet events. Ensure timely and efficient setup of all function rooms in accordance with event specifications. Maintain inventory levels of banquet supplies and equipment. Supervise and direct banquet servers, bartenders, and house-persons to ensure consistent service. Work with the Banquet Manager to manage event schedules and last-minute changes. Ensure proper cleaning and storage of all banquet equipment after events. Coordinate with clients during events to ensure satisfaction and address any concerns. Assist in setting up function rooms according to client and event requirements. Collaborate with the kitchen and other departments to ensure smooth service flow during events. Conduct pre-event meetings to communicate event details to staff. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties. Required Experience, Education, and Skills:2+ years of experience in banquet or event management, preferably in a supervisory role. Strong leadership and communication skills. Ability to manage multiple events simultaneously and make adjustments as needed. Knowledge of banquet setups, service standards, and health/safety regulations. Proficiency in using point-of-sale systems and event management software. Ability to work well under pressure and maintain a positive attitude in high-paced environments.

Work Environment: Primarily an indoor work environment with protection from weather conditions but not necessarily from temperature changes. Frequent standing, walking, and lifting of up to 20 lbs. Requires walking and standing for extended periods, with occasional lifting and handling of event equipment. Must be available to work flexible shifts, including nights, weekends, and holidays.

Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the team member for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Equal Employment Opportunity: Stonebridge is committed to equal employment opportunities. We do not discriminate based on race, color, religion, sex, pregnancy, national origin, ancestry, age, marital status, sexual orientation, veteran status, physical or mental disability, or medical condition. All aspects of employment, including recruitment, hiring, advancement, compensation, benefits, training, promotion, transfer, discipline, layoff, recall, and termination, will be conducted without discrimination. Reasonable accommodations will be made for disabled team members. Resumes and applications for employment will be evaluated based on qualifications and the ability to meet the position's requirements. All Stonebridge openings are projected to close within 30 days of the original posting date. This position will no longer be available 30 days from:2026-07-27 Stonebridge offers comprehensive benefits including medical, dental, vision, PTO, 401(k) matching, wellness support, life and disability coverage, savings accounts, tuition aid, and travel and lodging perks. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.