Collections Specialist Seeking a collections specialist to manage overdue accounts, negotiate payment plans, and ensure timely debt recovery while maintaining positive customer relationships. $500.00 monthly training bonus potential for the first 60 days. You can earn up to $3000.00 monthly bonus.
Responsibilities:- Provide excellent customer service while meeting collection goals
- Manage a daily call queue.
- Takes payments and assists management with requests for due date/deferments.
- Light skip tracing on accounts
- Identifies and recommends accounts for repossession.
- Performs other essential functions as assigned.
Minimum qualifications:- Strong negotiation skills with proven ability to effectively handle difficult customers.
- Ability to work in a fast-paced environment.
- Able to adapt to change.
- Problem solving drive for results.
- Basic computer skills with the ability to type 30 wpm.
- Flexibility to work scheduled hours between 8:00 am - 6:00 pm Monday- Friday.
- Microsoft Excel: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Reliable transportation to Lakeland Fl 33805 or plan to relocate before starting (Required)
Benefits:
401(k) Dental insurance Health insurance Life insurance Paid time off Vision insurance Mid Finance Florida is an equal opportunity employer and a drug free work environment.
