Carrington Mortgage Holdings is seeking a Mortgage Customer Service Advocate to resolve escalated or complex mortgage complaints and support remediation efforts. The role interfaces with customers, departments, attorneys, regulators, and the Consumer Financial Protection Bureau, with a focus on reducing overall complaint volume.
The position offers an hourly pay range of $35.00–$40.00 plus an annual bonus, and requires strong analytical and communication skills, accuracy, and the ability to work
