We’re currently seeking an experienced Telecom Expense Management (TEM) Analyst / Project Manager to support the Metropolitan Transportation Authority (MTA) in managing and optimizing telecom expenses across mobile, landline, voice, and data services.
Location: 2 Broadway, New York, NY
Work Arrangement: Fully Onsite
Key Responsibilities:- Analyze and audit wireless and wired telecom usage, charges, and carrier invoices
- Identify billing discrepancies, overcharges, and cost-saving opportunities
- Reconcile approximately 30,000 mobile devices in ServiceNow against wireless carrier records
- Analyze zero-usage devices and telecom spending
- Support budgeting, forecasting, expense tracking, and vendor payments
- Analyze large financial and operational datasets
- Develop reports, presentations, and Power BI dashboards for leadership
- Support procurement requirements, contract modifications, and financial reporting
Qualifications:- Experience with Telecom Expense Management (TEM) and telecom expense/invoice auditing
- Experience with budgeting, forecasting, financial analysis, and spend tracking
- Strong analytical and problem-solving skills
- Experience working with large datasets and financial reports
- Experience with ServiceNow, PeopleSoft, Power BI, and advanced ExcelBS in Finance, Accounting, or Economics preferred
- Strong communication, organizational, and quantitative skills
