Jewelry Operations Associate Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit of the Extraordinary. It is known for creating the Neiman Marcus magic through exceptional customer experiences including the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and "Retail-tainment" initiatives. Neiman Marcus has a rich history as a brand builder, bringing together the world's top luxury designers and customers to foster a dedicated following for generations. It serves customers across its 36 stores, digital channels, and through remote selling. It is part of Saks Global's portfolio of world-class luxury retailers and real estate assets. Under direction from the Jewelry Selling Manager, the Jewelry Operations Associate is responsible for supporting all operational functions of the Jewelry Department, including but not limited to processing new merchandise, processing return to vendor and transfer transactions, processing repairs, organizing trunk shows, performing daily case counts and inventory maintenance, and conducting special communications with the Corporate Buying Team. Receive, verify, and properly book all jewelry in accordance with company standards (photocopy all fine jewelry, reconcile all PO issues with the buying office) Ensure all merchandise is entered into the case count system after it has been received Retrieve and process all merchandise to be returned to the vendor or transferred in accordance with company standards (properly pack merchandise, retrieve a tracking number for all outbound shipments) Maintain a repair log, check merchandise in/out and track all repairs sent to the vendor or local shop Submit repair invoices with proper documentation to Accounts Payable Receive all merchandise for trunk shows and verify the number and condition of the pieces against the manifest list Assist in trunk show set-up/take-down, compile results and recap the trunk show business Ensure case counts are completed and all discrepancies are reconciled Reticket all merchandise without tickets (returns or anything with a non-readable tag) Prepare all special order requests and submit to buyers Assist Selling Manager and associates on the selling floor as necessary Ensure the department is stocked with supplies Other store initiatives as assigned by management Ad hoc responsibilities as needed Ability to quickly learn systems, jewelry standards, and IT applications Bachelor's degree, or equivalent experience Opportunity to work in a dynamic fast paced environment at a company experiencing growth and transformation Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental) An amazing employee discount Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.
Benefits:
We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).Salary Range $17.05 - $21.32*Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.
