Senior Network Engineer

Location: Charlotte, NCJoin the CNP Technologies TeamCNP Technologies is looking for an experienced Senior Network Engineer / System Administrator to join our growing technical team in Charlotte. This is a hands-on, client-facing role for an experienced IT professional who enjoys solving complex technical problems, implementing technology solutions, and helping clients get the most from their IT environments. You’ll work across networking, servers, cloud and infrastructure technologies while also playing an important role in onboarding new clients and supporting end users, workstations, and business applications. The ideal candidate combines strong technical expertise with excellent communication skills and a commitment to delivering an exceptional client experience.

What You’ll Do: Design, implement, configure, and support client network infrastructure, including routers, switches, firewalls, wireless networks, and VPN solutions. Administer and support Windows Server environments, including installation, configuration, upgrades, patching, troubleshooting, and ongoing maintenance. Manage and troubleshoot network connectivity, TCP/IP, VLANs, DNS, DHCP, routing, VPNs, and related technologies. Configure, manage, and troubleshoot firewalls and security solutions, with an emphasis on Fortinet/FortiGate technologies. Support virtualization platforms such as VMware vSphere, Nutanix, and Microsoft Hyper-V.Lead and participate in the technical onboarding of new clients, including environment discovery, documentation, network and systems assessment, technology transition, and implementation of CNP standards and tools. Provide advanced end-user workstation support, including Windows PCs, laptops, peripherals, printers, connectivity, and user-related technical issues. Install, configure, troubleshoot, and support business applications and end-user software. Diagnose and resolve escalated technical issues across client networks, servers, workstations, applications, and cloud environments. Monitor system and network health, identify potential issues, and proactively recommend improvements. Implement and maintain security best practices across client environments. Collaborate with CNP's engineering, support, project, and account teams to deliver cohesive technology solutions and a high level of client service. Serve as a senior technical resource and escalation point for complex infrastructure and support issues. Maintain accurate technical documentation, including network diagrams, configurations, client environment information, standards, and operating procedures. Assist with technology migrations, infrastructure upgrades, hardware deployments, and other client projects. Communicate technical issues and recommendations clearly to both technical and non-technical audiences. Stay current with evolving technologies, cybersecurity practices, and industry trends and contribute to the continuous improvement of CNP's technical services and processes. What You Bring 7+ years of progressive experience in network engineering, systems administration, infrastructure support, or a similar technical role. Strong knowledge of networking technologies and protocols, including TCP/IP, VLANs, VPNs, DNS, DHCP, routing, switching, and wireless networking. Experience with enterprise networking technologies such as Cisco, Juniper, or similar platforms. Strong Windows Server administration and troubleshooting skills. Experience with virtualization technologies such as VMware vSphere, Nutanix, or Microsoft Hyper-V.Strong workstation and end-user troubleshooting skills in Windows-based environments. Experience installing, configuring, and troubleshooting business applications and end-user software. Ability to troubleshoot complex technical issues across networks, servers, applications, and endpoints. Strong documentation, organizational, and time-management skills. Excellent written and verbal communication skills. Ability to communicate effectively with clients and deliver a professional, service-focused experience. Ability to manage multiple priorities and work effectively both independently and as part of a collaborative technical team.

Preferred Qualifications: Bachelor's degree in Computer Science, Information Technology, or a related field, or equivalent combination of education and experience. Industry certifications such as CCNA, CCNP, Fortinet certifications, Microsoft certifications, or comparable credentials. Previous experience working in a Managed Services Provider (MSP) or multi-client IT environment. Experience onboarding or transitioning new managed services clients. Hands-on experience with Fortinet/FortiGate firewalls and networking solutions. Why CNP Technologies? At CNP Technologies, you'll work with a talented team of technology professionals while supporting a diverse client base and a wide range of technologies. We offer an environment where experienced engineers can make an impact, continue developing their skills, and take ownership of meaningful client solutions.

What We Offer: Competitive compensation based on experience. Comprehensive employee benefits. Paid time off. Professional development and certification support. Opportunities for continued career growth. A collaborative, team-oriented work environment. Exposure to a broad range of technologies, projects, and client environments. If you're an experienced network and systems professional who enjoys solving problems, working directly with clients, and delivering technology solutions from the network infrastructure all the way to the end user, we'd like to hear from you. Apply today and join the CNP Technologies team.