Client Solutions Director

Role and Responsibilities: Reporting to the Vice President, the Director, Client Solutions (DCS) is a part of the BCP Management team. The primary responsibility for this position is to develop and implement client solution strategies consistent with the core values of our company and that increase client satisfaction, trust, and our long run profitability. This position's primary responsibilities include: Prioritize and Develop Client Solution Strategies: The DCS is responsible for prioritizing clients, prospects, and lead developing client specific sales plans, processes, and strategies to develop new customers and expand sales within existing customers. Sales plans, processes and strategies are expected to include staffing and project/consulting capabilities. This requires collaboration with the Vice President, the projects group, and other departments. Lead and Manage Client Solutions Team: The DCS is expected to support the Client Solutions team and aligning a culture of success and ongoing business and goal achievement. This involves overseeing the analysis of customer and market’s potential, track sales, manage budgets, and status reports to ensure that the appropriate level of sales effort is performed consistent with the company’s vision and purpose. Define and coordinate sales training programs that enable staff to achieve their potential and support company sales objectives. Develop Sales Projections and Forecast: The DCS is expected to collaborate with the projects group and others to set customer and total sales projections and forecast. Sales forecasts are expected to be updated quarterly. Qualifications and Education Requirements: Bachelor’s degree or 8+ years of relevant experience Minimum 8 years of sales development/management Strong business development skills (i.e., the ability to diagnose client needs, match them to business support services) Strong collaborator with successful sales track record Proven track record of establishing strong, executive level customer relationships Proven experience managing remote resources