Sales Consultant – La-Z-Boy Furniture Galleries La-Z-Boy isn't just comfort anymore — it's modern, elevated, and unmistakably stylish. We've redefined the way people see furniture, and now we're looking for someone who can match that energy on the sales floor. This is your chance to turn your natural charm, eye for design, and competitive drive into real results — and real income.
What You'll Be Doing:
Guiding high-end clients through a premium sales experience.
Creating inspired spaces with world-class furniture and décor.
Curating luxury looks while earning commissions with no ceiling.
What You'll Get:
Unlimited earnings– top performers take home $45K-50K+ annually.
A sleek, modern showroom that feels more like a gallery than a store.
Ongoing training in luxury sales, interior trends, and design consultation.
Exclusive employee discounts so your own space turns heads.
A brand that sells itself — and a team that celebrates success.
Who You Are:
Polished, persuasive, and endlessly ambitious.
Passionate about modern aesthetics and premium materials.
Obsessed with detail, service, and delivering the wow factor.
Experienced in sales or retail (luxury experience = a major plus).
Benefits:- Health Insurance through Blue Cross/Blue ShieldOptum for Prescriptions In-Network
- Dental and Vision Insurance
- Paid Vacation 401k with match
- Disability Insurance
- Life Insurance and AD&DPaid Bonding LeavePaid Training
- Health Savings Account - Contributions go in tax-free, grow tax-free and are withdrawn tax-free
- Tuition Reimbursement (may receive up to $5,250 per calendar year)
- Employee Assistance Program (Free to all employees!)Counseling sessions
- Financial and legal resources
Key Responsibilities:- Contribute to store sales goals by selling furniture, accessories and services offered by La‐Z‐BoyPromote the Design program & assist the Designer to achieve established Design program sales goals
- Consistently execute the La‐Z‐Boy selling process and strive to provide a favorable experience to all customers.
- Develop and utilize sales skills and principals including approach, rapport building, needs discovery, customized portfolio presentations, answering objections, closing, follow‐up, after sale service and continuing contact with all previous and potential customers
- Maximize store promotions, marketing initiatives, and grassroots programs
- Maintain strong knowledge of the features and benefits of existing and new product lines
- Design Program:
- Schedule professional home consultations to present customized room designs, including sample fabrics, furniture, tables and accessory recommendations as well as the benefits of a professional installation service.
- Execute and champion the Design process following the established company guidelines
- Responsible for supporting design related functions in the store
- Customer Focus:
- Provide the highest level of customer service to all current and future customers
- Ensure that each La‐Z‐Boy customer has an informative and positive experience by using good customer service skills and knowledge of products, while following the company selling process
- Effectively use Podium to ensure customer satisfaction and future follow‐upMake sound business decisions to deliver customer satisfaction and promote team environment
- Provide support by being responsive to incoming phone calls and emails
- Assist in handling customer issues and/or complaints. Provide appropriate solutions and alternatives to the customer to achieve a satisfied experience
People:
Maintain a positive working relationship with all store employees
Assist to train, coach and develop new peers on La‐Z‐Boy product knowledge and selling process/skills to achieve store sales goals
Help promote and champion a culture of sales and service
Operational Excellence:
Assist with maintenance of the overall visual appearance of store, this includes but is not limited to maintaining floor and/or showroom displays, tagging products and accessories, maintaining accessory catalogs and design center fabrics, supporting floor moves, and maintaining general store cleanliness
Accurately complete order information, collect deposits and fees, keep orderly customer records, and research customer payments and deliveries
Responsible for accurately completing daily On‐Point system logs
Show a sense of urgency, enthusiasm and excitement with the store team and customers
Maintain adequate knowledge of company standards, product knowledge and internal processes and systems
Consistently schedule deliveries with customers
Responsible for opening and closing of the store
Minimum Requirements:- High School Diploma or equivalent
- Previous selling experience and ability to close a sale strongly preferred
- Excellent communication, customer service skills, and organizational skills
- Strong interpersonal skills to effectively communicate, build rapport, and positively influence
- Demonstrated persuasion and negotiation skills
- Ability to effectively manage time and conflicting priorities
- Ability to effectively and productively with others as a team
- Ability to work the schedule and hours dictated by business needs
- Ability to work evenings, weekends and holidays as required
- Initiative to meet assigned goals, missions and objectives and motivated to achieve more
- Strong attention to detail
- Proficient in the use of Microsoft Office, including Word, Excel, Outlook and PowerPoint
Preferred Requirements: Bachelor's degree in Business or a related field
Supervisory Responsibilities: None
Physical Demands/Work Environment:- Ability to lift and/or carry up to 50 pounds.
- Ability to stand for long periods of time.
- Nearly continuous use of repetitive hand motions, hearing and listening.
- Often required to sit, walk, bend and stoop
- Subject to inside environmental conditions
- Ability to pass background and drug screen.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the incumbent for this job. Duties, responsibilities and activities may change at any time with or without notice.
What You Can Expect:
- Training Pay: $16per hour for 2-6 weeks (no commission)
- Average Annual Earning Potential After Training: $45,000 - $65,000+ (inclusive of base, bonus, and commission)
- The company will not pay less than state/local minimum wage requirements
- Post-Training Pay:
Base Pay: $13/ hour (varies by store location)
Commission & Bonus: Earn more with UNCAPPED commission on written sales - 3% on La-Z-Boy Design Sales and 2% on other sales, other than La-Z-Boy Design Sales. Quarterly bonus opportunity of $1,500, based on your ability to meet defined individual sales goals. Individual pay is based on various factors, including geographic location, personal performance and relevant qualifications, experience, and skills. By providing our salary ranges and compensation range details, we aim to foster understanding and confidence in our pay practices. Should the base rate plus the commissions earned during a performance period not be at or greater than location minimum wage requirements for the period, the company will make a minimum wage adjustment for the employee to be compliant with minimum wage for the location.
Weekly Hours:
40 Benefits for Employees in the US:Medical, Vision, Dental and Basic Life Insurance, available 401k retirement plan with
