Transportation Dispatcher Primary Purpose: Dispatch drivers and buses. Monitor and respond to two-way radio communications. Answer, record, and route telephone calls. Record absentee calls and assign substitutes.
Qualifications:
Education/Certification: Clear and valid Texas commercial driver's license with Passenger (P) and School Bus (S) endorsements Must be 18 years of age Special Knowledge/Skills: Ability to use maps and Global Positioning Systems (GPS) to follow routes and locate addresses Ability to read and understand documents including policies and procedures manuals Ability to receive and give written and verbal instructions Ability to pass U.S. Department of Transportation alcohol and drug tests and annual physical exam Excellent organizational, communication, and interpersonal skills Experience: 3 years' experience as certified school bus driver Major Responsibilities and Duties Dispatch drivers and vehicles on a daily basis. Monitor and respond to two-way radio communications. Receive, record, and report driver and bus monitor absence calls. Assign substitute drivers and monitors for morning and afternoon shifts as needed. Respond to driver requests for assistance and dispatch tow trucks, emergency services, and additional equipment as needed. Process requests for extracurricular transportation and arrange for drivers and appropriate equipment as needed. Compile, maintain, file all logs, worksheets, files, and reports related to dispatch operations. Serve as substitute bus driver as needed. Mental Demands/Physical Demands/Environmental Factors Tools/Equipment Used: Standard office equipment including computer and peripherals; two-way radio; global positioning system (GPS); school bus; safety equipment including but not limited to flares, reflective signs, and fire extinguisher Posture: Prolonged sitting; frequent standing and twisting; occasional kneeling/squatting, bending, stooping, and pushing/pulling Motion: Repetitive hand motions; frequent keyboarding and use of mouse; prolonged driving; moderate walking, climbing stairs, grasping/squeezing, wrist flexion/extension, and reaching Lifting: Limited light lifting and carrying (less than 15 pounds) on a daily basis Environment: Frequent exposure to extreme hot and cold temperatures, noise, and vehicle fumes; work early shift; may work irregular and prolonged hours Mental Demands: Maintain emotional control under stress This document describes the general purpose and responsibilities assigned to this job and is not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required.
