This range is provided by firstPRO, Inc. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
Base pay range $40.00/hr - $50.00/hr
firstPRO is now accepting resumes for an IT Lab/Application Specialist in Albany, NY. This is a 6+ month contract and onsite.
Overview: IT Lab/Application Specialist role in Albany, NY. 6+ month contract, onsite.
Responsibilities:
Support the end-user desktop including, but not limited to, troubleshooting issues, implementing approved software, and removing older software versions
Setting-up, maintenance and administration of end user computer devices and related computing environments including systems software, applications software, hardware, and configurations
Some troubleshooting of lab instruments/lab computer systems interfaces. Assist in data storage solutions
Duties will include troubleshooting and repair of OS's, MS Office Suite products including Outlook email and calendar issues, a variety of 3rd party software applications, hardware issues, laptop parts replacement, imaging, data wiping, asset control, and detailed ticket documentation
Required Skills:
Excellent attention to detail, customer service skills, multi-tasking skills, ticket management/documentation skills, written and verbal communication skills are required
Ability to quickly learn new or unfamiliar technology and products using documentation and internet resources
Strong written and verbal communication skills
Provide positive customer experiences when working with users
Can manage multiple projects / tickets simultaneously
Seniority level Mid-Senior level
Employment type Contract
Job function Information Technology
Industries Staffing and Recruiting
