Trust Relationship Manager

Job Title: Trust Relationship Manager Location: New York, NY— Hybrid (in-office Tuesday through Thursday)

Duration: 12-month temporary assignment, with likely extension Pay Rate: $42/hr (W2)

Interview Process: One-round panel interview

Position Overview: We are seeking an experienced Trust Relationship Manager to manage complex trust and estate accounts while delivering high-quality client service and ensuring regulatory compliance. The ideal candidate will have a strong background in trust administration, client relationship management, investment concepts, and operational risk controls.

Key Responsibilities: Provide proactive client service by communicating with clients, attending meetings, and responding to inquiries in accordance with service standards. Administer complex trust and estate accounts in accordance with governing documents, client instructions, internal policies, and applicable regulations. Monitor and collect receivables and invest funds when applicable. Strengthen existing client relationships through cross-selling and referrals, supporting fee-based revenue growth and the development of profitable relationships. Ensure documentation for new and existing relationships is complete and compliant. Work with legal counsel and management to negotiate agreement provisions. Provide guidance and training to less experienced team members and participate in action groups and committees. Follow compliance and operational risk controls, implement audit requirements, and address regulatory issues promptly. Exercise delegated authority to approve discretionary payments and sign legal documents; escalate matters that exceed authorized limits.

Required Qualifications: At least 10 years of progressive trust administration experience, or equivalent experience. Strong knowledge of regulations governing trust and estate administration. Excellent communication, analytical, customer service, and problem-solving skills. Proficiency with personal computers and relevant mainframe systems or software. Strong understanding of investment markets and concepts, with the ability to discuss investment performance with clients. Bachelor’s degree in Business or a related field, or equivalent experience.

Preferred Qualifications: Master’s degree and/or Certified Trust and Fiduciary Advisor (CTFA) designation. Experience partnering with Private Banking and Trust & Fiduciary Services teams.

Benefits: TSR Consulting offers all eligible employees a comprehensive benefits package including, but not limited to major medical, HSA, dental, vision, employer-provided group life, voluntary life insurance, short-term disability, long-term disability, and 401k. About TSR:TSR is a trusted staffing and workforce solutions partner with more than 50 years of experience delivery highly qualified talent to support clients' most critical business and technology initiatives. Through a disciplined approach to sourcing, candidate vetting, and delivery, TSR helps organizations scale teams quickly while maintaining quality and reliability. TSR operates with a global delivery model, leveraging specialized teams to support enterprise clients across North America and beyond. In June 2024, TSR was acquired by Justin Christian, founder and CEO of BCforward, a global provider of professional services and workforce solutions. This partnership expands TSR's ability to deliver broader capabilities, global delivery resources, and enhanced opportunities for both clients and consultants.