Communications Technician As one of the nation's Top 15 Health Systems, recognized by Premier and Modern Healthcare, Valley Health is a place where excellence, compassion, and purpose come together. This distinction reflects our commitment to exceptional patient care, clinical quality, and the caregivers who make it all possible. The Communications Technician accurately handles answer/transfer calls for the general public, communicates directions to different facilities for general public, pages physicians/VHS personnel as needed, enters schedules and updates for Web on call for physician practices and departments. The Communications Technician is responsible for maintaining a safe and clean work environment, and communicating in support of Valley Health values.
Education: High school diploma or equivalency required
Experience:
Former hospital department/call center operator or physician office experience preferred
Qualifications:- Customer service oriented and excellent communication skills required
- Proficiency in computer and typing skills (40-50 wpm) required
- Working knowledge of Microsoft Word and Outlook required
- Ability to respond to multiple demands and use analyticalFLSA Classification: Non-exempt
Physical Demands: 6 A Customer Service
Benefits:
At Valley Health, we believe everyone is a caregiver, and our goal is to create an environment where our caregivers thrive physically, financially, and emotionally. In addition to a competitive salary, our most popular benefits for full-time employees include:
- A Zero-Deductible Health PlanDental and vision insurance
- Generous Paid Time OffTuition Assistance
- Retirement Savings MatchA Robust Employee Assistance Program to help with many aspects of emotional wellbeing
- Membership to Healthy U: An Incentive-Based Wellness Program
Valley Health also offers a health savings account & flexible spending account for childcare, life insurance, short-term and long-term disability, and professional development. In addition, several perks come with working for the largest employer in the region, such as discounts to on-campus dining, and more.
To see the full scale of what we offer, visit valleyhealthbenefits.com.
