Network Access Specialist

Address: 11801 SOUTH FWY City: BURLESON State: Texas Postal Code: 76028

Job Description: This position is located in Texas with residency requirement within one hour of AdventHealth Central Texas or Texas Health Huguley. Verifies patient data and insurance to ensure it is updated for accurate billing. Handles patient concerns or refers them to administration appropriately. Accesses and complete referrals in designated workqueues for assigned specialty. Fills patient cancellation slots efficiently to keep schedules booked for practitioners. Builds relationships with patients, consumers, and co-workers in a virtual setting. Meets daily, weekly, and monthly qualitative and quantitative performance metrics. Trains effectively in multiple and complex scheduling processes. Accurately schedules patients for medical office visit appointments and hospital procedures. Transfers callers to appropriate departments or locations when necessary. Registers new patients by inputting demographic and insurance information. Other duties as assigned. Knowledge, Skills, and AbilitiesProficient with computer programs: Email, PowerPoint, Excel, Word. [Required] Demonstrates interpersonal skills by effectively communicating with all levels of management, staff and outside vendors and patients. [Required] Strong emphasis on organizational skills and strong attention to detail and ability and willingness to multi task. [Required] Ability to deal with data that is of a sensitive and confidential nature. [Required] Ability to work independently and in a team environment. [Required] Displays professional interactions with all levels of internal and external patients’/customers as demonstrated by work history and interview process. [Required] Excellent verbal and written communication skills. [Required] Certified in effective scheduling of designated service lines and specialties. [Required] Comprehension of medical terminology and procedures for designated specialties. [Required] Understanding of insurance verification and authorization processes. [Required] Knowledge of EHR. [Preferred] Any combination of education, training or experience that provides the knowledge, skills and abilities required to successfully accomplish the assigned duties and responsibilities of the position. [Preferred] Education: High School Grad or Equiv [Preferred] Field of Study: Graduate or Equivalent Work Experience: 1+ medical office or medical call center setting experience. [Preferred] Previous customer service experience. Physical RequirementsPhysical Requirements - https://tinyurl.com/23km2677 Pay Range$16.83 - $26.92 Applications are accepted on an on-going basis This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances. Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we’re committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.