Driver - Pick Up and Delivery Position Specifics:
Department: Service
Reports to: Service Manager or Service Location Manager
Supervises: None
Purpose: Responsible for performing routine maintenance tasks as called out by the owner's manual. Performs machine inspections and documents potential repairs on work orders. Performs pre-delivery inspections and prepares equipment for delivery to the customer. Operates vehicles to transport equipment for the dealership. May instruct customers on basic equipment operating procedures. May require some direction or guidance from the Service Manager, Service Location Manager, Shop Foreman or senior technicians.
Responsibilities:- Inspects machine during routine maintenance to identify any additional repairs noting them on the work order.
- Responsible for complete and thorough documentation of diagnostics and repairs performed on work orders and on time submittal of information
- May participate in Service EDUCATE Training programs required for the development of skills and knowledge
- Operates and maintains vehicles, tools and equipment required to perform job responsibilities
- Maintains a clean work area and performs work in a neat and orderly fashion
- Follows all safety rules and regulations in performing work assignments
- Transports equipment to/from customers and/or between dealer facilities
- Maintains records of pickup and deliveries and obtains necessary signatures and receipts
- Accounts for all time and for all distance traveled in performing assigned duties
- May need to maintain assigned trucks and related equipment in good condition
- Experience, Education, Skills and Knowledge:
- Experience operating vehicles, tools, and equipment used in machinery routine maintenance
- Experience with the mechanical, electrical and hydraulic systems used in off road, construction, lawn, or heavy equipment
- Experience with basic computer functions; experience using Service ADVISIOR™ preferred or other computer based diagnostic repair tools preferred
- Experience working cooperatively in a team environment
- Experience communicating effectively verbally and in writing
- High School Diploma, GED, or equivalent experience required
- Valid Driver's License
