Small Business Relationship Manager

Responsibilities: Meet and exceed yearly sales targets Surpass weekly activity objectives to drive customer growth Develop strategic account plans for assigned territory to foster growth and reduce cancels Create risk, retention and penetration strategies using business tools (Salesforce, Gong, Tableau) and usage data Coordinate resources (technical/product support, marketing, pricing) to secure business Cultivate relationships with influential decision-makers to expand scope across the client base Conduct appointments, consultations, and group presentations to advance opportunities Develop deep understanding of LexisNexis solutions and competitive products to demonstrate value Address customer concerns or objections

Key requirements: Equivalent professional experience Proven B2B sales success, especially with complex products or solutions Strong strategic account planning and penetration skills In-depth industry knowledge and quick grasp of LN products/services Experience in a highly matrixed corporate environment Understanding of AI and common office applications (Excel, Outlook, PowerPoint, Word) Track record of sales overachievement Strong time management, organization, and forecasting abilities Solid business acumen tied to territory revenue and customer metrics Consultative selling Relationship building with senior stakeholders Strong communication and negotiation Salesforce Gong Tableau