eBay Operations Specialist

Why This Role ExistsEvery week our trucks bring in furniture, tools, electronics, collectibles, sporting goods, and antiques that are too good to landfill. Most of it sells on the Remix Market floor. But a meaningful slice — the rare, the branded, the collectible, the parts-and-pieces items — is worth several times more to a buyer three states away than to a walk-in customer in Elgin. This role owns that slice. You research it, list it, sell it, and ship it. One person, start to finish. Research & Recommend Walk incoming loads and the warehouse daily to flag items with online resale potential Pull sold comps to establish realistic market value before an item takes up shelf space Recommend list price and format; the owner approves final pricing and what makes the cut Test, clean, and stage items so they photograph and describe accurately ListShoot clean, well-lit photos from multiple angles — including every defect, because we don't hide flaws Write accurate, keyword-rich titles and descriptions with correct item specifics Publish 75-150 new listings per week Reprice, relist, and promote aging inventory on a set weekly cadence Sell & ServeAnswer buyer questions within 24 hours, every time Send and negotiate offers to watchers within approved price floors Handle returns, disputes, and not-as-described claims quickly and professionally Protect our seller metrics — Top Rated Seller status is the goal, not a nice-to-have ShipPack items so they arrive intact, including oversized and fragile goods Buy and print labels, get freight quotes on large items, schedule pickups Ship within one business day of cleared payment Keep packing supplies stocked and shipping cost per order under target TrackMaintain the bin and location system so any listed item is found on the first try Report weekly on listings published, sell-through, revenue, aged inventory, and what categories are working Reconcile eBay payouts against internal records What Success Looks Like at 90 DaysMetric TargetNew listings per week | 75-15060-day sell-through rate | 40%+Handling time | ≤1 business day Seller rating | 99%+ positive Monthly eBay gross revenue | $5,000 Aged inventory (>120 days) | Under 15% of active listings Required1–3 years selling on eBay, Poshmark, Mercari, Facebook Marketplace, or in a resale, consignment, or auction environment — personal selling accounts count, bring your feedback score Comfortable researching value on unfamiliar items; you enjoy the hunt Solid written English — your listings and buyer messages are the brand Basic photography skills, or the willingness to learn a repeatable lightbox setup Able to lift 50 lbs repeatedly and work on your feet in a warehouse Valid driver's license

Someone genuinely curious — the kind of person who picks up an unmarked piece of pottery and wants to know what it is. Someone honest about condition, because our reputation is worth more than any single sale. Someone who works steadily without a manager standing behind them, even though the big calls aren't theirs to make. We operate by three rules: Be fair. Be kind. Tell the truth. That goes for our buyers, our crew, and each other.