Oncology Scheduler Hours for this position - 8:30am-5pm Monday- FridayTravel may be required. Schedule for Duly Oncology & Hematology patients. Answer our appointment line and assist patients with scheduling their infusion appointments along with Provider appointments. Assists our nursing staff by monitoring faxes, incoming calls, and assists with rescheduling appointments. Provide friendly and professional service scheduling appointments and procedures for patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Greet patients in a friendly manner. Verify patient information and accuracy. Schedule and reschedule appointments and pre-op lab and/or other testing before procedures if necessary. Contact patient to confirm appointments and procedure. Explain and verify proper prep instructions with patients, route to nurse if appropriate. Prepare all essential paperwork for doctors, referral coordinator and files. Verify daily with facilities the doctor's schedules. Maintain the strictest patient confidentiality. Maintain a clean and organized work area. Cover/fill-in for co-workers as needed. All other duties/responsibilities as assignedKNOWLEDGE SKILLS AND ABILITIES:Medical terminology, verbal and written. Must have the ability to learn new computer programs. Act professionally towards customers, physicians, and co-workers. Must be able to multitask and prioritize. Must posses time management skills. EDUCATION and / or CERTIFICATION/LICENSURE:High School Diploma or GED.
EXPERIENCE: Telephone, computer and customer service
The compensation for this role includes a base pay range of $16.35-24.52, with the actual pay determined by factors such as skills, experience, education, certifications, geographic location, and internal equity. Additional compensation may be available through shift differentials, bonuses, and other incentives. Base pay is only a portion of the total rewards package.
