Facilitator/Trainer- Medical Administrative Specialist

Position Title: Facilitator/Trainer- Medical Administrative Specialist

Starting Salary/Rate: Based on experience & qualifications

Position Summary: Provides instructional leadership and practical hands-on training in medical front-office management, healthcare data entry, electronic health records (EHR), medical terminology, patient scheduling, billing/coding fundamentals, and healthcare ethics. Responsible for preparing students for entry-level administrative roles in medical offices, hospitals, and clinics, and equipping them to pass national certification exams (e.g., CRMAA, CRMAS, CEHRS). Supervisory Responsibility: Direct academic and laboratory supervision of students during classroom lectures, software simulations, and administrative lab sessions. No direct employee supervision. Essential Duties/Major Accountabilities: Instruct students in front-office procedures, medical record management, financial workflows (copays, claims, billing basics), professional communications, and patient privacy standards (HIPAA).Facilitate hands-on training using Electronic Health Record (EHR) systems, practice management software, and medical coding platforms (ICD-10-CM, CPT, HCPCS basics).Develop and update course syllabi, lecture materials, computer lab simulation scenarios, and skill assessment rubrics aligned with program learning outcomes. Evaluate student accuracy in healthcare documentation, administrative tasks, keyboarding, and diagnostic/procedural coding fundamentals. Maintain accurate student attendance, academic performance, and skill competency records using college software. Prepare students to sit for national credentialing exams, such as the American Medical Technologist Certified Medical Administrative Specialist (CMAS) test.

Minimum Requirements: National Certification (Must possess at least one active credential): Certified Medical Administrative Assistant (CMAA) via NHA Certified Electronic Health Records Specialist (CEHRS) via NHA Certified Professional Coder (CPC) via AAPC Certified Coding Associate (CCA) via AHIMA Certified Medical Assistant (CMA) or Registered Medical Assistant (RMA) with documented administrative expertise Associate Degree in Health Information Management, Medical Administrative Assistant, Healthcare Administration, or related discipline from an accredited institution. Minimum of 35 years of recent professional experience in a medical office, health information management department, or clinic front-office setting. Must pass a State of Michigan Criminal Background Investigation (CBI).Must pass a 10-panel drug screen and provide required health immunizations as specified by the Health Sciences Division. Proficiency with modern EHR software, medical billing platforms, Microsoft Office Suite, and professional medical communication.

Additional Desirable Qualifications: Bachelor's degree in Health Information Management (RHIA), Healthcare Administration, or Higher Education. Registered Health Information Technician (RHIT) credential. Prior instructional, online teaching, or corporate training experience in a higher education setting.

Physical Requirements/Working Conditions: Ability to climb ladders, work in tight spaces, bend, crouch, and move around mechanical equipment. Fine motor dexterity to adjust small electrical controls and gauges. Ability to lift heavy mechanical components (compressors, motors) weighing up to 50 lbs.

Work Schedule: Varies based on course assignments and departmental need; may include day, evening, or weekend lecture and lab sessions. Equal Opportunity Statement: As an equal opportunity institution, the College encourages diversity and provides equal opportunity in education, employment, all of its programs, and the use of its facilities. The College does not discriminate in educational or employment opportunities or practices on the basis of race, sex, color, religion, gender, national origin, veteran's status, age, disability unrelated to an individual's ability to perform adequately, sexual orientation, or any other characteristic protected by law.