Janitorial Services Area Supervisor ServiceMaster by Crane IFS is a leading provider of janitorial services, dedicated to delivering exceptional cleaning solutions to our clients. We are currently expanding and looking for a professional to join our Janitorial Services division. Built on a foundation of great brands and employees with a passion for service, our vision is to be the leading provider of essential services through empowered people, world-class customer service and convenient access. By joining our team, you'll be part of a talented network of employees with a shared vision. Our environment is a diverse community where successful people work together to achieve common goals. We pride ourselves on creating cleaner and healthier environments for our customers, their employees and customers. We offer online and hands-on training, an excellent work/life balance, opportunities for advancement, and a career path that matches your interests and goals. ServiceMaster by Crane IFS will provide reasonable accommodations to qualified individuals with a disability in order to enable them to perform the essential functions of this job. Apply and become a part of ServiceMaster by Crane IFS, one of the most respected professional cleaning companies in the country. Job Skills / Requirements
Position Overview:
The Area Supervisor supports janitorial operations across multiple assigned school locations, typically overseeing 7-9 buildings. This role provides direct oversight of Shift Leads and serves as the primary field-level support for daily operations, inspections, training, and issue resolution. The Area Supervisor acts as the immediate point of contact for unresolved concerns, ensures service quality through regular inspections using WinTeam, and supports the development of staff through hands-on training. This position plays a critical role in maintaining consistent service standards, closing performance gaps, and ensuring operational continuity across assigned locations.
Essential Functions:
Oversee janitorial operations across assigned schools, ensuring compliance with company standards, contractual requirements, and performance expectations.
Directly supervise and support Shift Leads, providing guidance, accountability, and performance oversight.
Serve as the primary point of contact for unresolved operational or service issues, ensuring timely resolution and escalation when needed.
Conduct and coordinate inspections using WinTeam, review results, and ensure deficiencies are addressed and closed out in a timely manner while monitoring overall service quality.
Evaluate training effectiveness and coordinate and deliver targeted training, including floor care and project cleaning, to address performance gaps and reinforce standards.
Serve as a project specialist by maintaining certifications and leading specialized cleaning and floor care work within assigned areas.
Support staffing and scheduling needs across assigned locations, including filling in at sites as needed to maintain service continuity.
Maintain communication with school staff and facility contacts to support positive working relationships.
Monitor supply and equipment needs and communicate requirements to ensure operational readiness.
Travel between assigned locations to conduct inspections, provide training, support staffing coverage, and ensure service continuity.
Additional Essential Functions:- Ability to work independently with minimal supervision across multiple locations.
- Ability to train and develop employees in cleaning procedures and specialized services (e.g., floor care).Ability to work in a fast-paced environment, adapt to changing priorities, and respond to urgent situations while managing multiple sites and tasks.
- Ability to communicate effectively and work cooperatively with teams, clients, and school staff.
- Ability to manage time and priorities effectively
- Ability to lead by example and support team performance and accountability.
- Ability to maintain consistent attendance, punctuality, and professional appearance.
- Ability to read and write to follow instructions, schedules, and safety procedures.
- Ability to perform additional duties as assigned.
Physical Demands:
Frequent standing, walking, pushing, kneeling, bending, twisting, reaching, squatting, and crawling.
Must be able to work in educational environments and temperatures, including exposure to noise, heat, cold, and indoor/outdoor conditions.
Must be able to lift and/or carry up to 25 pounds frequently.
Qualifications:
Previous experience in janitorial, custodial, or facilities work required; leadership or supervisory experience preferred.
Experience overseeing multiple sites or teams preferred.
Strong communication and interpersonal skills, with the ability to interact effectively with staff and clients.
Strong attention to detail and commitment to maintaining quality standards.
Reliable transportation, valid driver's license, and good driving record required for travel between assigned locations.
Bilingual (English/Spanish) required.
Additional Information / Benefits:
ServiceMaster by Crane IFS is an Equal Opportunity Employer. We are committed to providing an inclusive and welcoming environment for all employees. Employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability status, protected veteran status, or any other characteristic protected by applicable law.
Benefits:
Paid Vacation, Paid Holidays, Supplemental Insurance after 60 days, Composite Safety Shoe Reimbursement after 30 days This is a Full-Time position Days & Nights.
