Relationship Manager

Who We Are: At AFC (Automotive Finance Corporation) we fuel the entrepreneurial dream in our community. For more than 35 years, we’ve been committed to making dreams come true for independent car dealers. AFC’s finance solutions work with more than 12,000 independent dealerships across North America freeing up cash flow to give them more time to focus on building their business. Our solutions amplify purchasing power so dealers can stock their dealership lot with vehicles their customers seek. Learn more about AFC, here: https://www.autofinance.com/ AFC is proud to be a subsidiary of OPENLANE. AFC’s core business complements the other business units within the OPENLANE group of companies. For more information, visit https://corporate.openlane.com/. AFC’s Core Values: Elevating Relationships. We connect deeply with our customers - celebrating their wins and supporting their struggles as if they were our own. Powered by Passion. We believe that "passion is our superpower" and that every success is built upon the commitment and perseverance of our employees. Vision-driven. We look ahead to the bigger picture so our customers can be prepared; after all, their success is our destination. Dedicated to You. We demonstrate value and appreciation by recognizing and validating each other’s efforts. We stand committed to the success of our customers. You are: Focused on Elevating Relationships: you believe integrity and honesty build long-lasting relationships; connecting with your customers as well as your team, celebrating their wins, and supporting them through their struggles. Powered by Passion. You are obsessed with customer service and driven to help our customers realize their unlimited potential. You understand that our dealers' success relies on your commitment and perseverance. Vision-Driven. You prioritize understanding your customers' future needs and are dedicated to continuous improvement. You make it easier for customers to do business while preparing for what's to come. Dedicated. You have an unwavering "people-first" commitment to ensure success and provide support to both your customers and team. You will: Cultivate new business relationships and manage customer acquisition. Coach and develop your team in portfolio management, data analysis, and business development. Conduct regular meetings with your team to align on goals and strategy. Provide industry-leading knowledge to help customers manage and grow their businesses. Forecast opportunities and challenges based on understanding local area and customer operations. Lead prospecting, growth, and portfolio development efforts. Act as a trusted advisor through collaboration with internal stakeholders and external partners. Ensure compliance with applicable laws and codes for the assigned geographic area. Who you will work with: Credit Contracting Collections Training Operations Where you will work: This will be a Hybrid position with our ideal candidate located in the Central New Jersey area. Must Have's: 5+ years of experience in customer-facing, sales, sales support roles 3+ years of people leadership experience Experience in team management and building strong sales relationships Passion for leading people, projects, and budgets Ability and desire to frequently travel within your market to support our current and prospective customer base Familiarity with risk management principles and collections procedures High level of accountability towards local goals and business targets Nice to Have's: Experience in the automotive, financial services, or related industries Basic understanding of financial statements Proficiency in Google Workspace, Salesforce, Tableau Familiarity with customer relationship management (CRM) tools