Field Service Technician

Customer & Field Operations: Provide professional customer service by explaining repairs, equipment operation, and maintenance recommendations. Work independently throughout an assigned territory while managing schedules, work orders, documentation, and communication using a company-provided mobile device.

Vehicle, Inventory & Safety: Maintain an organized company vehicle and accurately manage parts inventory to ensure supplies are available when needed. Follow all company safety procedures and maintain a clean, safe work environment while representing Acorn Stairlifts with professionalism and integrity.

What Success Looks Like: Successful technicians at Acorn:

• Take pride in solving customer problems the first time whenever possible.
• Deliver outstanding customer experiences.
• Complete documentation accurately and on time.
• Maintain organized vehicle inventory and company equipment.
• Work safely and efficiently with minimal supervision.
• Demonstrate professionalism in every customer interaction.
• Why Join Acorn Stairlifts?
• Company vehicle that you take home
• Company gas card
• Paid technical training and ongoing development
• Company-provided tools and equipment
• Competitive pay with overtime opportunities
• Health, Dental & Vision Insurance 401(k) with Company MatchPaid Time Off and Paid Holidays
• Career advancement opportunities

What We're Looking For: Strong mechanical, electrical, or technical aptitude, with experience in field service, automotive repair, HVAC, appliance repair, maintenance, construction, or other technical trades preferred. Excellent troubleshooting, problem-solving, communication, and customer service skills, with the ability to work comfortably in residential homes. Comfortable using smartphones, tablets, and mobile applications for scheduling, documentation, and communication. Ability to manage daily workloads, prioritize multiple service calls, and work independently. Valid driver’s license with a good driving record. Make Every Service Call MatterEnjoy the independence of working in the field with the support of an experienced operations team, tackling new challenges each day while making a meaningful difference in customers’ lives. As a Technician, you’re not just repairing or installing equipment—you’re helping restore mobility, safety, and independence. If you’re dependable, mechanically inclined, enjoy problem-solving, and take pride in helping people, we’d love to have you join our team! Apply today and begin a rewarding career with Acorn Stairlifts.

Company Description: Acorn Stairlifts is an international, family owned company founded in 1992 that employs thousands worldwide. The core business is the manufacture, sale and service of stairlifts. The USA headquarters for Acorn Stairlifts is located in Orlando, Florida, along with our network of authorized dealers, and distribution centers in Florida, New Jersey, and California. Acorn also has a major presence in Canada, the United Kingdom, Australia, Italy, South Africa and Germany, making Acorn a global leader in the stairlift industry.

Company Description: Acorn Stairlifts is an international, family owned company founded in 1992 that employs thousands worldwide. The core business is the manufacture, sale and service of stairlifts. The USA headquarters for Acorn Stairlifts is located in Orlando, Florida, along with our network of authorized dealers, and distribution centers in Florida, New Jersey, and California. Acorn also has a major presence in Canada, the United Kingdom, Australia, Italy, South Africa and Germany, making Acorn a global leader in the stairlift industry.