Customer Quality Engineer - Automotive Coatings

Location: Oak Creek, WI (On-site)

Job Type: Full-timeTravel: 10% to 15%Pay: $90,000 to $120,000 per year, plus bonusRelocation: Assistance available Be the voice of the customer for a leading automotive coatings manufacturer, owning quality issues from first alert to lasting fix.

Must-Haves: Automotive and coatings industry experience Working knowledge of IATF 16949 Experience managing customer quality issues, complaints, and claims Strong root cause analysis skills, including 8D, 5 Whys, Fishbone, and Is/Is Not Knowledge of APQP, FMEA, and LPA Experience implementing and verifying corrective and preventive actions Experience supporting customer and third-party audits Bachelor's degree in Engineering, Quality, or a related field, or equivalent experience Strong customer-facing and cross-functional leadership skills

What You'll Do: Lead resolution of customer quality issues, from containment through root cause, corrective action, and closure Manage customer complaints and claims using proven quality methods Serve as the escalation point for high-severity quality issues Communicate issue status, risks, and resolution plans directly to customers Lead and support customer audits with the QA Site Manager Translate customer-specific requirements into internal processes Identify quality risks early and coordinate preventive actions Support compliance with IATF, APQP, FMEA, and LPA requirements Partner with Manufacturing, Process Engineering, Supply Chain, Sales, and Labs Build strong relationships with customer plant, quality, and engineering teams

Nice-to-Haves: Supplier Quality or Manufacturing Quality Engineer background Experience in paint or chemical manufacturing

Compensation and Benefits: $90,000 to $120,000 per year Bonus program Relocation assistance

About the Company: Our client is a leading manufacturer of high-performance paints and coatings serving the global automotive industry. To apply, submit your resume for consideration.