Administrative Assistant
catholic funeral cemetery servicesLafayette, CA
$20.00 - $23.00 per hour
APPLYAdministrative Assistant
catholic funeral cemetery servicesLafayette, CAMid L4
$20.00 - $23.00 per hour
Secretaries and Administrative Assistants, Except Legal, Medical, and ExecutiveFuneral AttendantsOffice and Administrative Support Workers, All Other
APPLY NOWAdministrative Assistant The Administrative Assistant is a high visible position, as the first point of contact for the families at Queen of Heaven. You will provide exceptional service to ensure a professional and compassionate customer experience, while continuously interacting with staff and service providers and reporting to the Location Manager. You should be a highly organized, customer-focused professional, who thrives on helping people and assisting others resolve concerns while balancing administrative responsibilities. You will multi-task in a busy work setting - welcoming visitors, answering multiple phone lines, assisting with paperwork, and performing clerical and administrative duties. As our Administrative Assistant you will conduct yourself with a "Family First" approach and demonstrate CFCS' Core Values Share the Journey, Serve with Care, and Make It Happen in your dealings with all families, staff, and service providers.
Benefits
Hourly: $20 - $23: DOE
Schedule:
Monday - Friday: 8:30am - 5pmSaturday: Every other weekend: 9am - 4pmHours: 8:30am - 5pm/ 40hr work week5-Day Work Week (40hrs) Full benefits package Retirement benefits Paid time off
Responsibilities:
- Serve as first point of contact for incoming families
- Serve as primary recipient for inbound calls
- Maintain a courteous and professional presence and appearance, and communicate in a compassionate and customer-focused manner
- Process work and burial permits within compliance, in a timely and concise manner
- Coordinate with internal departments and external providers
- Be knowledgeable of the Catholic faith, rituals, and traditions, including the Order of Christian Funerals
- Prepare documents, spreadsheets, presentations, and correspondence
- Monitor stock, submit purchase orders, receive deliveries, and keep supply areas organized and cost-conscious
- Sort/distribute incoming mail packages, prepare outgoing mail, and track deliveries as needed
- Escalate unresolved or complex issues to leadership to ensure timely follow-upAssist with onboarding tasks, like ordering business cards/name tags
- Perform other tasks and duties, as assigned
Qualifications:
- Must have a High School diploma/GEDMust have a Valid Driver's License, good driving record and proof of insurance
- Must have reliable transportation
- Proficient with MS Office - Word, Excel, PowerPoint, Outlook
- College degree a plus and/or 2-4 years of experience in an office environment
- Bilingual (Spanish) a plus
- Excellent interpersonal, customer service and communication skills
- Detail-oriented with excellent organizational skills
- Strong time management skills and able to meet tight deadlines
- Familiar with principles and processes for serving customers
- Ability to lift or move objects weighing between 50-75 lbs.
- Ability to multitask and prioritize in a fast-paced environment
- Ability to work independently and collaboratively
Matching similar jobs
Level
Mid L4
Salary
$20.00 - $23.00 per hour
Location
Lafayette, CA
Occupation
Secretaries and Administrative Assistants, Except Legal, Medical, and Executive
Industry
Cemeteries and Crematories
Posted
3 days ago