Health Care Program Director

Who We Are: The University of Colorado Colorado Springs (UCCS) is a premier educational institution that prides itself on academic excellence, research, and community engagement and is actively seeking a Behavioral Health Program Director to join our team! UCCS is committed to academic excellence, professional development, and fostering an environment that supports innovation and student success. At the base of the Rocky Mountains, Colorado Springs is captivated by its stunning landscapes, making it a paradise for nature lovers. This city is more than its scenery—a mosaic of history, arts, and a vibrant tech scene. We invite you to join a community that cherishes outdoor adventure as much as forward-thinking growth, an exceptional setting for both career and lifestyle.

Salary: $61,574 - $ 84,929 annually. Compensation will be commensurate upon experience and qualifications. This position is Exempt from the Fair Labor Standards Act (FLSA) overtime provisions.

Work Location: On-Site Benefits at a Glance At UCCS, our employees are our most valued asset. We're proud to offer: Generous Time Off: Enjoy 22 vacation days, 10 sick days, paid parental leave, 13 recognized holidays, and provisions for bereavement, jury duty, and FAMLI Leave. Robust Health Coverage: Our comprehensive medical plans cover preventative care at no cost, including a yearly mental health visit. Plus, benefit from affordable dental, vision plans, and competitive prescription drug prices. Financial & Retirement Benefits: Take advantage of our health savings, flexible spending accounts, and life and disability insurance. Plan for your future with our retirement options. Further Your Education: Avail twelve (12) waived credits per academic year for courses at any CU campus. We invest in your educational and professional growth. Wellness & More: From wellness programs aimed at achieving your best self to various additional benefits through CU Advantage, we prioritize well-being and holistic development. Want to know your total compensation? Use our calculator to get the complete picture!

Summary: The Lyda Hill Institute for Human Resilience is seeking a full-time employee to support the development, implementation, and sustainable operations of its Healing Division, which includes the existing Veterans Health and Trauma Clinic (VHTC) and Milestones Resilience Care (MRC) center. The ideal candidate will be adaptable, detail-oriented, and self-directed with excellent communication skills. This role is crucial in supporting our mission to provide high-quality, integrated behavioral health services to our patients and community.

Essential Functions: The duties and responsibilities of the position include, but are not limited to: Provide overall direction for the design, development and implementation of sustainable clinical operations of the Healing Division, which include Strategic Plan/Goals development and budgeting. Developing strategic business analyses to improve revenue streams. Monitor and analyze clinic performance metrics, including productivity measures, identifying areas for improvement and recommending solutions. Align operational goals with clinical objectives. Supervise clinic staff and contractors to ensure clinic efficiencies and quality of care. Oversee and provide consultation for VHTC & MRC Contracted Providers. Oversee the client intake process, including scheduling initial appointments and assigning clients to appropriate providers based on clinical needs, availability, and area of expertise. Oversee, document and update space utilization in-clinics. Update and track clinic policies and procedures. Design, implement, and continuously work to improve workflows for client intake, assessment, care planning, and follow-up. Identify and resolve barriers in service delivery. Implement and manage care quality improvement initiatives. Be present in clinic during hours of operation. Develop and maintain efficient scheduling systems for behavioral health providers and support staff to optimize provider schedules, maximize patient access and minimize intake wait times. Electronic Health Record (EHR): audit clinical note codes, times and timeliness, monitor records requests and Request for Services. Ensure Billing Specialist monitors client copayments and payment collections. Prepare, submit, and maintain enrollment, credentialing and recredentialing. Maintain a small clinical case load. Work with marketing coordinator. Tentative Search Timeline Priority will be given to applications submitted by: October 25, 2026. Potential interview dates: October 26, 2026 - November 6, 2026. Potential start date: November 9, 2026. CU is an Equal Opportunity Employer and complies with all applicable federal, state, and local laws governing nondiscrimination in employment. We are committed to creating a workplace where all individuals are treated with respect and dignity, and we encourage individuals from all backgrounds to apply, including protected veterans and individuals with disabilities. In accordance with the Equal Pay for Equal Work Act, UCCS does not discriminate based on sex in our employment or compensation practices.

Qualifications: A master's degree in healthcare administration, psychology, social work or related field is required. Must have experience in healthcare operations, preferably in behavioral health setting and currently licensed or license eligible as a mental health provider (LPC, LCSW, LMFT, PhD, PysD). Strong understanding of behavioral health operations and FQHC regulations. Excellent organizational, leadership, and communication skills. Proficiency in data analysis, quality improvement methodologies, and project management. Must have experience with electronic health records and healthcare technology systems. Experience in healthcare compliance and privacy regulations is required. (e.g., HIPAA). The University of Colorado Colorado Springs has implemented a misconduct history check program with respect to final candidates for specific appointments. The misconduct history check program is intended to allow UCCS to collect and review information about a candidate's conduct at their previous institutions, specifically conduct related to sexual misconduct, harassment, and/or discrimination – before making hiring decisions. All final candidates to these appointments are required to complete an Authorization to Release Information and provide contact information for their previous institutions. Special Instructions to Applicants:

• Applications submitted by 10/25/2026 will receive full consideration.
• Applications submitted through email or surface mail will not be considered. Please apply at cu.edu/cu-careers (job #: 41248).
• Official transcripts will be required upon hire.
• Upon request, please be prepared to provide five professional references (at least two previous/current supervisors), including their email contact information. If you have technical difficulties with your application, please contact the CU Careers help desk at 303-860-4200 #5 or cucareershelp@cu.edu. Job-related inquiries should be directed to the posting contact. This position does not include new visa sponsorship for individuals outside the U.S. Candidates must already be in the United States with valid work authorization or an employment-based visa. The university will not initiate sponsorship for those who do not currently hold a U.S. work visa or authorization. If you already have valid U.S. work authorization or are on a visa that permits employment, we welcome your application. Applicants should either reside in Colorado or be prepared to relocate within two months of starting employment. We're excited to welcome new team members and will provide support and resources to help make your transition to Colorado as smooth as possible. Application Materials Required: Cover Letter, Resume/CV Application Materials Instructions: Please identify the job specific minimum qualifications you possess in your cover letter and be sure your resume includes any and all relevant experience to be accurately assessed against the qualifications listed in the posting. To apply, please submit the following application materials to this posting. 1. A current resume. Must include date ranges to include month and year (mm/yyyy) and whether the position was full time or part time. 2. A cover letter that specifically addresses the job requirements and outlines qualifications. When submitting the materials, check the Job Specific Attachments box next to each document in order for the search committee members to see your materials.