Payment & Correspondence Processor IThe Payment & Correspondence Processor I supports the main responsibilities of the Bill Acquisition & Payment Teams by responding to outgoing manual bill requests to taxing authorities, reviewing and keying of tax amounts for reporting to LERETA customers, review of incoming mail to support the Outsourcing Teams, and balancing the funds received for timely and accurate payment remittance.
Essential Functions:- Prepare outgoing Bill Request and Registrations to taxing authorities
- Open incoming mail from taxing authorities and route to appropriate process
- Authenticate all tax bills received and confirm correct taxing authority mailing address, phone number, contact information and due dates.
- Utilize 10-Key tax amounts into LERETA's TCSL (Tax C Service Search Listing) SystemImage and index customer documents for proper uploading to LERETA's WebXtender System
- Outsource Mail distribution according to Lender approved Mail matrix. In some cases, interact with Lender Servicing systems; MSP, FiServ, Mortgage SERV, LSAMS, etc.
- Cash Management - Expedite the identification of incoming electronic funds and lender checks to Key Check details into Payment DB for mass payments
- Balance Sheet - balance funds for mass payments to taxing authorities in conjunction with ELD (Economic Loss Date) to ensure timely remittance. Review daily cash flow, to ensure account reconciliation prior to remittance of funds to the taxing authority
- Analyze prioritization of work and projects by creating, manipulating, and utilizing excel spreadsheets
- File and pull necessary tax bills for Payment processing to prepare. Bill Match necessary bills to payment listings for clean organized payment packages to the taxing authorities
- Evaluate position of funds in-house against various SLA's to determine best processing path supporting team goals and customer expectations
- Utilize internal controls such as internal DCP (Daily Cash Position) report to monitor funds payable to LERETAInitiate and prepare timely and accurate Electronic Funds Transfers to various taxing authorities
- Upload payment file details to Taxing Authorities Vendor Websites (Auto Agent, GovTech, and Grant Street) and ensure that procedures and policies are followed for excess funds during upload
- Speak to LERETA's mortgage lenders and taxing authorities
- Respond to mortgage lenders and taxing authorities by utilizing effective verbal and written communication in a prompt and accurate manner
- Provide details of quality issues found throughout process to immediate Team Lead or Supervisor
- Accurately prepare production/statistical reports as applicable
- Assist with training of fellow team members
- Salary Range $16.02 - $20.00
Requirements:- Must be able to type 45+ wpm
- Must be able to use 10 key by touch; 7k or above with 98% accuracy
- Must be a team player and have the ability to work in a team environment
- Possess effective communication skills, both written and verbal
- Ability to work in a fast-paced and high stress environment
Required Education: High School Diploma or equivalent
Preferred Education & Experience
Basic Knowledge of Real Estate Tax Servicing:
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
