The Territory Sales Representative manages an assigned portfolio of customers and drives retention, growth, and a consistent customer experience across an assigned geographic territory. This position serves as the consultative expert for the end user and is the conduit between the customer and internal resources. This is a remote position primarily focused on outside Sales and time with existing clients and prospects. The territory covers approximately a 120-mile radius but may also include some outlying areas. Using customer insights, sales reporting, and a consultative approach, the representative develops opportunities, supports account transitions, and promotes appropriate ordering solutions. The TSR will drive growth through a combination of new and existing business opportunities through customer visits, working with both Corporate and Strategic Accounts, equipment installation, servicing and maintaining equipment. Their primary focus will be on customers in the MRO space to include those in Transportation, Construction, Manufacturing, and Government. This fantastic opportunity is both a sales and service role and training will be provided for areas you will learn.
Key Responsibilities:- Aggressively drives revenue growth through superior customer service and product knowledge.
- Proactively develop new customer contacts and build long-lasting business relationships.
- Use a route schedule to work in a specific geographic area for a given day and use a route schedule on their company phone to ensure all customers are seen on correct visit frequencies to maximize efficiencies of Rep.
- Daily call ratio range from 10-12 face to face calls with customers per day on average; time spent with customer, product demonstration, service, or appointments would all be factors in the number of calls made per day.
- Listen to and evaluate customer needs and recommend/develop systems bundled solutions utilizing a consultative approach.
- Provide some minor technical service expertise as needed.
- Achieve or exceed assigned monthly, quarterly, and annual district budgets. Establish, grow, and manage new and existing customer relationships.
- Utilize SalesForce.com for call planning and tracking.
- Participate in company vehicle program
- Build parallel relationships with partner companies in order to best provide solutions to our customers.
Requirements:
A high school diploma or equivalent (G.E.D.) may include specialized or vocational courses. Bachelor’s degree preferred but not required.1 to 3 years sales experience.
Must possess basic technical/ mechanical ability/skills to be able to install and maintain basic dispensing equipment.
Experience in the following markets preferred: Industrial, Institutional, Construction, Transportation, State/Local Government, Non-Profit Organizations, Municipalities, and Schools/Universities.
Must be an effective time manager and very self-motivated.
Success Measures:
Sales attainment, portfolio growth, and opportunity development within the assigned book of business.
Customer retention, reactivation, and continuity of service across account or channel transitions.
Timely and accurate completion of customer assessments, account transitions, records, and follow-up activities.
Adoption and effective use of appropriate ordering channels and customer tools.
Effective collaboration with Inside Sales, Strategic Accounts, Corporate Accounts, and internal support teams.
Consistent customer engagement and a responsive, professional customer experience.
Thank You for Your Interest and Consideration in a Career with Zep!www.zep.comZep is an Equal Employment Opportunity Employer. All qualified applicants are eligible for consideration for employment without regard to disability, veteran status, or any other characteristics protected by law.
