Senior UX Researchers to spearhead user research efforts with a focus on understanding the needs of vulnerable and underserved populations, as well as our internal staff for products that support our infrastructure. This includes developing creative, resourceful approaches to recruit participants and conduct research when time, access, and budget are limited. You will work to uncover the root causes of user problems and translate those findings into actionable insights. UX Researchers always look for empircal evidence using a scientific approach and partner closely with UX designers and product managers to ensure user needs directly inform product requirements and development priorities. Expertise in usability testing, mixed methods, and interviews are a must. Senior UX Researchers support entry level UX researchers.
