Minted is seeking a remote Seasonal Customer Service Associate to join our small, collaborative CS pod. You'll handle phone, email, live chat, and social interactions with warmth, guided by our knowledge base and CRM tools. Reporting to a Team Supervisor, you'll resolve order and design questions, manage multi‐system workflows, document interactions, and share insights to improve the customer journey. Expect a set schedule with some evenings and weekends to support holiday timelines.

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Level

Junior L3

Location

New York, NY

Occupation

Customer Service Representatives

Industry

Gift, Novelty, and Souvenir Retailers

Posted

today

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