Circulation Desk Assistant

Department: CC00210 WM001 | SLAW | Law Library

Job Family: Staff - Library Support

Job Description Summary: The Law Library Circulation & Reserve Department's mission is to ensure that all library patrons find the materials they need in the proper location, quickly and easily, and that they receive prompt, knowledgeable, and friendly assistance with all circulation services. The Circulation Desk Assistant: Works as part of a service-oriented team that greets patrons at the front desk of the library. Checks-out circulating library materials using an integrated library system (ILS).Interprets library policy and procedures to answer questions from students, faculty, staff, and the public, using good judgment to make sound decisions. Obtains materials for patrons from various library collections, or places holds or recalls as necessary to retrieve checked-out items. Searches for missing material. Checks-in, sorts, and shelves materials. Some stacks management projects. Maintains patron records in the ILS, updating information, and monitoring overdues. Communicates clearly with patrons and staff via phone, email, and in writing, in a Windows/Microsoft Office environment. Works with and directs student assistants in policies and procedures. Retrieves loose leaf services from stacks and completes assigned filing, following complex instructions, while monitoring circulation activities. Processes materials for course reserves at the request of faculty, and processes and delivers other material in the library and law school, as needed. Conducts cash and debit transactions from patrons, including photocopies, overdue fines, and fees for borrower's cards. Performs record keeping, data entry, and submits deposits and receipts. Assists patrons in the use of library photocopiers, scanners, microfilm readers, and printers. Helps maintain library equipment, adding paper or toner as necessary and clearing paper jams. Reports problems. Participates with library staff in training/staff development activities. Assists with special projects and performs other duties as assigned.

Pay: Up to $19.89 an hour commensurate with experience. For full consideration, please submit a resume and cover letter by the review date of October 6, 2026.Job Profile: JP0049 - Library Specialist I - Nonexempt - Hourly - H03Qualifications: Pay Rate Type: Hourly Compensation Grade: H03Recruiting Start Date: 2026-09-18 Position Restrictions: EEO is the Law. Applicants can learn more about William & Mary's status as an equal opportunity employer by viewing the "Know Your Rights" poster published by the U.S. Equal Employment Opportunity Commission.

Background Check: William & Mary is committed to providing a safe campus community. W&M conducts background investigations for applicants being considered for employment. Background investigations include reference checks, a criminal history record check, and when appropriate, a financial (credit) report or driving history check. Applicant Notice: By applying for this position, you consent to William & Mary's use, review, and retention of your application materials for recruitment and employment purposes. Materials may be shared with authorized individuals participating in the hiring process and will be managed in accordance with applicable laws and university policies.

Remote Work Disclaimer: Remote work eligibility is not guaranteed and is subject to approval. Employee eligibility depends on the likelihood of the employee succeeding in a remote work arrangement and the supervisor's ability to manage remote workers. Departments and/or Human Resources may amend, alter, change, delete, or modify eligibility. Each agency within the Commonwealth of Virginia is dedicated to recruiting, supporting, and maintaining a competent and diverse work force. Equal Opportunity Employer