Job DetailsQualifications: Customer Service BackgroundBartending ExperienceKnowledge of R.I Liquor lawsLicense Requirements: ServSafe CertificationDBR licenseEssential Job Functions: Assists Managers in overseeing the day-to-day operations of all barsAssist in managing the schedule in accordance with the appropriate staffing levelsTrain bartenders on point-of-sale system, company rules and regulationsInform bartenders of new company rules and state lawsInvestigate and manage guest complaints or employee issuesWorking with bartenders to maintain the highest level of customer serviceGathering information from guest and bartenders on new products requestedAssistance with monthly inventoryMonitor beverage staff on proper serviceEnforce company policies and proceduresAssist with maintaining payroll solution E-time on a weekly basic to ensure appropriate employee clock in and clock outHave working knowledge of point-of-sale system front and back of houseKeep abreast of promotion and adjust personal levels to accommodate added guestsHave working knowledge of union contactPhysical/Mental Requirements: Able to work nights, overnights and all weekends and be flexible with schedule frequentlyAbility to work at a fast pace for up to 12 hr. shifts occasionallyAble to train with many different personalities constantlyWorking Conditions: Gaming environment includes smoke, noise and bright lightsFast-paced customer orientatedRequired: RI Lottery License OpsEqual Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
