Quality Management SpecialistMaintains a safe, secure and healthy environment by adhering to Company/Customer safety and quality standards and practices and to legal regulations, alerting others regarding potential hazards or concernAdheres to and is a champion of TEAM's Core ValuesImplements, maintains and develops all aspects of the QMS to ensure continuous improvement throughout the assigned DistrictPerforms District assessments on performance and reporting of the effectiveness of the QMS, and as applicable, compliance with customer, and/or industry related requirements (ISO9001, 10CFR50, etc.)Ensures the resolution of non-conformances, corrective actions, customer complaints and other issues, that are identified through the performance of these assessment actionsPlans and assists third-party (registrar) and customer assessments and District Internal AuditsWorks with Regional Quality Specialist in developing and implementing corrective actions, performs follow-up work as needed to ensure that corrective actions are effectiveEnsures customer satisfaction through the analysis and reporting of customer satisfaction data (i.e., customer surveys) Identifies, tracks and promotes the resolution of customer issue, providing guidance to District management and Corporate QA for such resolutionPerforms District Supplier assessments in cooperation with Corporate QA to ensure compliance with the organization's quality, technical, and purchasing requirementsMaintains a District approved supplier list (ASL) for "Commercial" suppliers (as applicable) Assists the District in creating control logs for equipment calibration and asset trackingAssists in completion of annual management reviews, record retention and destruction policy, maintenance of controlled District documentsTracks and monitors District qualifications and certification programs and personnel associated with the programsAssists with contract review, planning, and schedulingMaintains an awareness and understanding of all applicable regulations, codes, standards and specifications, as well as company policies and procedures communicating these requirements to affected branch personnel as necessaryProvides training (QMS, Receipt Inspection, etc.), as necessary to District personnel, including customers, to obtain program compliance, process efficiency and effectiveness, cooperation and moraleAct as the liaison to Corporate and Regional Quality Assurance personnelHigh school diploma or equivalent requiredBachelor's degree in Business or related field preferredFive (5) or more years of relevant industry experience preferredProficiency in Microsoft Word, Excel, PowerPoint requiredTravel Requirements: 0% - 25%Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
