Senior Program Manager, Organizational Development

Position Summary: As part of our growing Talent Management team, the Sr. Program Manager, Organizational Development strengthens leadership, team, and organizational capability enterprise-wide. This role leads initiatives focused on team effectiveness, group coaching, talent reviews and calibration, and employee engagement. The Sr. Program Manager develops scalable strategies and tools that enable HR Business Partners (HRBPs) and leaders to strengthen team and organizational effectiveness and serves as a trusted advisor, ensuring alignment with enterprise priorities and the broader leadership development portfolio.

Key Responsibilities: Develop and advance the enterprise team effectiveness strategy, including diagnostics, intervention models, assessment tools, and standards for developing high-performing leadership teams. Partner with HR and business leaders to assess, design, and deliver team effectiveness engagements and evaluate impact. Build scalable tools, resources, and playbooks that enable HRBPs and leaders to sustain team effectiveness efforts. Design and facilitate cohort-based group coaching programs for leaders at multiple levels, grounded in adult learning principles and evidence-based coaching practices. Establish quality standards and evaluation approaches for coaching programs and improve offerings based on outcomes and feedback. Provide expert facilitation across the Leadership Development portfolio. Co-lead enterprise talent reviews and calibration, including cadence, materials, facilitation guides, rating standards, and technology. Train and coach HRBPs to facilitate talent reviews and calibration sessions; facilitate or co-facilitate as needed. Apply the Leadership Capability Model to promote consistency and rigor in performance and potential assessment and translate outcomes into succession, retention, and development priorities. Lead engagement action planning following employee surveys, including frameworks, resources, and manager support. Partner with HRBPs and leaders to interpret engagement data, identify priorities, develop targeted improvement plans, and track progress. Develop effectiveness measures for organizational development programs and translate results into actionable insights and business impact for senior stakeholders. Serve as a trusted advisor to HRBPs and Employee Relations on team effectiveness, coaching, talent, and organizational effectiveness challenges.

Qualifications: RequiredBachelor's degree required; Master's degree in I/O Psychology, Organizational Development, or a related field preferred.10+ years of related experience, including 3–5 years of demonstrated leadership experience managing enterprise-wide programs. Professional coaching credential, preferably through ICF, plus certification or demonstrated expertise in relevant assessment and development methodologies, such as Hogan, Kirkpatrick, MBTI, DiSC, etc. Demonstrated expertise in executive and group coaching, talent review and calibration, succession planning, performance management, and employee engagement. Experience with engagement survey platforms such as Press Ganey or Gallup, and talent management technology (e.g., Workday).Strong knowledge of professional coaching practices, adult learning principles, learning design, and group and team facilitation. Demonstrated ability to facilitate complex sessions and candid calibration discussions with senior and executive leaders. Exceptional analytical skills, with the ability to interpret data, generate insights, evaluate program effectiveness, and communicate business impact. Highly developed communication, consulting, and relationship-management skills, with the ability to navigate ambiguity, build stakeholder relationships, and manage differing perspectives. Strong written and presentation skills, with the ability to develop proposals, learning content, toolkits, executive briefing materials, and assessment reports. StatusFull-Time Regular, Temporary, Per Diem Regular Standard Hours per Week40 Pay Range$118081.60-$188936.80 AnnualOffice/Site Location BostonJob Posting Category Human Resources Remote Eligibility Part Remote/Hybrid : 86555BR: Human Resources