Guest Services Ambassador Hop Shops is looking for an energetic, guest-focused Guest Services Ambassador to support our self-checkout experience. This is more than a traditional cashier role. Technology processes the transaction. The Ambassador creates the experience.
Location:
Verona, KYPay - $15.50 Schedule - Multiple ShiftsStart date - As soon as possible
Responsibilities:
Welcome and confidently guide guests through the self-checkout experience.
Provide friendly, memorable guest service.
Assist guests with transactions and Ribbiting Rewards.
Monitor self-checkout transactions for accuracy and proactively assist when needed.
Resolve common guest and Power Counter issues using established procedures.
Maintain a clean, organized, and guest-ready checkout area.
Support overall store operations as needed.
Requirements:
Friendly, outgoing, and guest-focused.
Strong communication and customer service skills.
Comfortable working with self-checkout technology.
Dependable, professional, and able to work in a fast-paced environment.
Ability to work effectively as part of a team.
Must successfully complete Hop Shops GSA training and certification.
