Emergency Services Intake Counselor
universal health servicesChicago, IL
Emergency Services Intake Counselor
universal health servicesChicago, ILJunior L3
Outpatient Mental Health and Substance Abuse CentersPsychiatric and Substance Abuse HospitalsGeneral Medical and Surgical Hospitals
APPLY NOW (opens in a new tab)Emergency Services Intake Counselor Garfield Park Behavioral Hospital provides compassionate, evidence-based psychiatric and behavioral health support to children and teens ages 3 to 17. Guided by the highest standards of ethics and individualized care, our mission is to exceed patient expectations, instill hope in families, and meet the diverse needs of our community. We are passionate about transforming lives through quality behavioral healthcare, and we are excited to further serve our patients by expanding our partial and intensive outpatient programs through an upcoming construction project.
Job Summary:
As the Emergency Services Intake Counselor, you will conduct crisis risk assessments and provides clinical triage for families and professionals. You will also manage the fast-paced, high-stress admissions process, ensuring compliance with mental health laws and confidentiality policies.
Key Responsibilities:
- Clinical Assessment: Conducts risk evaluations (suicide, psychosis, substance abuse) and gathers health and treatment histories.
- Admissions Management: Coordinates intake paperwork, pre-certifications, and physician care collaboration.
- Team Collaboration: Manages bed availability, patient deflections, and multidisciplinary team updates.
- Regulatory Compliance: Maintains records and upholds legal and confidentiality standards.
- Environment & Demands:
- Fast-Paced Setting: Operates in an environment equivalent to an Emergency Room.
- High-Stress Resilience: Requires strong multitasking skills and high physical stamina to support children and families in crisis.
Work Schedule:
Full-Time: Sunday–Thursday, Overnight shift; 11:00pm-7:30amWork Location: Garfield Park Hospital 520 North Ridgeway Ave. Chicago, Illinois 60624 Benefit & Reward Highlights: Challenging and rewarding work environment Competitive Compensation & Generous Paid Time OffExcellent Medical, Dental, Vision and Prescription Drug Plans 401(K) with company match and discounted stock plan SoFi Student Loan Refinancing Program Career development opportunities within UHS and its 300+ Subsidiaries!
Qualifications
Education: Masters Degree required in Social Work, Counseling, Psychology
Licensure/Certification:
Licensure or eligibility for licensure (LPC, LSW, LCPC, LCSW) or Registered Nurse in the State of Illinois preferred Knowledge: Thorough understanding of the DSM-V criteria, psychotropic medications, and assessment skills with the ability to develop quick and strong clinical rapport.
Language: Bilingual in both Spanish and English preferred
About Universal Health Services: One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500® corporation, annual revenues during 2025 were $17.4 billion. In 2026, UHS was again recognized as one of Fortune World's Most Admired CompaniesTM and in 2025, was listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 101,500 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located in 40 U.S. states, Washington, D.C., Puerto Rico and the United Kingdom.
EEO Statement:
All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws.
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Level
Junior L3
Location
Chicago, IL
Occupation
Mental Health Counselors
Industry
Outpatient Mental Health and Substance Abuse Centers
Posted
yesterday