Job Description:
Crystal Instruments (CI) is a small company specializing in hardware and software for monitoring, measuring and controlling vibrations in laboratory and field environments. Backed by over 30 years of engineering expertise, we are an industry leader in vibration testing, machine diagnosis, and data acquisition for manufacturers of electronic and mechanical products.
Location1548 Roger Dale Carter Blvd, Kannapolis, NC 28081(30 min from Charlotte, North Carolina)
Websitehttps://www.crystalinstruments.com/ResponsibilitiesConference and tradeshow support: assist with booth setup and teardown
Technical support: respond to customer questions via phone, email and in-person
Sales collaboration: work closely with Sales to conduct pre-sales demos and post-sales support
Product demo: conduct online or in-person product demonstrations for potential customers
Training: conduct online or in-person training sessions to new customers
Technical documentation: update our user manuals, application notes, and training materials
Qualifications:- B.S. in Mechanical Engineering, Electrical Engineering, or Computer Engineering
- Travel and customer interaction (up to 30% travel expected)
- Strong technical writing skills
- Excellent communication skills in a customer-focused environment
- Friendly, sociable, presentable and professional
- We Offer
- Starting salary at $70k - $80k base + bonus 401k, medical and dental insurance10 days holiday, 14 days PTO
