PROGRAM TECHNICIAN II Public Information Technician

Public Information Technician Department of Consumer Affairs$3,833.00 - $4,804.00 per Month New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. Final Filing Date: 11/16/2026 Under the general supervision of the Supervising Program Technician II, (SPT II), the Program Technician II (PT II) independently handles the more difficult complaints and inquiries from the public, which require more detailed knowledge of all Board of Registered Nursing (Board) programs and operations. The PT II must interpret and apply detailed statutes, rules, regulations and policies in order to provide accurate responses to public inquiries. You will find additional information about the job in the Duty Statement. The incumbent works 40 hours per week in an office setting, with artificial light and temperature control. The use of a personal computer, telephone, copier and fax machine is essential to the duties of this position. The position requires bending and stooping to retrieve files, sitting and standing consistent with office work, and light lifting of no more than 20 lbs. The Department of Consumer Affairs (DCA) protects and serves California consumers while ensuring a competent and fair marketplace. DCA educates consumers and protects professionals from unfair competition by unlicensed practitioners. The Board of Registered Nursing (BRN) is a state governmental agency established by law to protect the public by regulating the practice of Registered Nurses. The BRN is responsible for implementation and enforcement of the Nursing Practice Act: The laws related to nursing education, licensure, practice and discipline. Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Final Filing Date: 11/16/2026 Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Other - A cover letter is required and must be included. Please include a cover letter describing how your experience, education, and training prepares you for this position. No longer than 1 page in length. Applications submitted without a cover letter will not be considered. Resumes do not take the place of this requirement. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.