World Junior Hockey - Concession Attendant

Position Overview: The Concession Attendant plays an important role in supporting the successful delivery of events by providing friendly customer service, preparing and serving food and beverages, processing transactions, and maintaining clean and welcoming concession areas for guests. Reporting to the Assistant Manager, Food & Beverage Operations, the Concession Attendant supports daily concession operations, maintains high service standards, and contributes to positive guest experiences in a fast-paced, event-driven environment. This casual position is scheduled on an as-needed basis, with hours varying based on event schedules and operational requirements.

Key Responsibilities: Under the direction of the Assistant Manager, Food & Beverage Operations, the Concession Attendant is responsible for the following: Provide exceptional customer service by greeting guests, responding to requests, and creating a positive experience for all customers. Prepare concession stands for opening by setting up food items, beverage stations, displays, and service areas. Prepare and serve food items such as hot dogs, popcorn, and other concession products according to established standards. Set up and maintain non-food service items, including cups, napkins, utensils, condiments, and other supplies. Ensure equipment, counters, and workstations are cleaned, sanitized, and ready for use before, during, and after service. Process customer orders accurately, operate point-of-sale systems, receive payments, and provide correct change. Follow established cash handling procedures and maintain accuracy when processing transactions. Maintain product levels by monitoring inventory and restocking items such as beverages, condiments, and concession supplies as required. Maintain basic knowledge of concession products and menu offerings to effectively assist guests. Maintain cleanliness and organization of concession areas throughout each shift. Follow Westerner Park policies, procedures, and food safety standards. Maintain a professional appearance by following uniform requirements and personal hygiene standards. Support team members and adapt to changing event requirements by completing other related duties as assigned. What You'll Bring Previous cashier, concession, food service, or customer service experience is considered an asset. Experience processing customer orders and handling cash transactions. Strong interpersonal and communication skills with the ability to provide friendly and professional guest service. Ability to work independently while contributing effectively as part of a team. Ability to follow direction, prioritize tasks, and work well under pressure in a fast-paced environment. Strong attention to detail and commitment to maintaining cleanliness and service standards. Ability to adapt to changing priorities and event requirements. Ability to work flexible hours, including early mornings, evenings, weekends, holidays, and variable shifts based on event schedules and operational needs. Reliable and punctual with a strong commitment to providing excellent guest experiences.

Why Join Us? Be part of an exciting international sporting event, gain valuable hands-on experience, and help create memorable experiences for thousands of guests. This is an opportunity to work alongside an incredible team and help showcase Red Deer and Westerner Park to visitors from across Canada and around the world.

Application Deadline: October 25, 2026 Terms of Employment Position: Concession Attendant Affiliation: Member of the Westerner Employees Association Employment Status: Temporary, approximately 10-day contract Work Hours: Flexible, including days, afternoons, evenings, weekends, and holidays Compensation: $15.00 per hour Overtime Eligible: Yes Ready to be part of the excitement? Submit your application today! Thank you for your interest in Westerner Park. We look forward to reviewing your application. Westerner Park welcomes all applicants for this position. Should you be individually selected to participate in an assessment or selection process, accommodation is available upon request in relation to the materials or processes to be used. Powered by JazzHR