Overview:
We are a consumer-centric, technology-driven family of insurance companies on a mission to deliver outstanding value and operational performance by combining financial strength and stability with deep insurance expertise and a can-do culture. The company's culture emphasizes the importance of collaboration, communication, core business focus, risk management, and striving for outcomes. This goal extends to how we hire and onboard our most valuable assets – our employees. Onyx is a robust, multi-module annuity administrative platform utilized by multiple companies within the company. Built on a modern tech stack, it successfully launched in 2020. Onyx offers seamless integration capabilities, advanced analytics, and user-friendly interfaces, supporting efficient operations and scalability. It plays a critical role in streamlining processes and enhancing customer experience across the organization. Role The Scrum Master is responsible for effectively and efficiently managing development sprints from planning to execution and review in an agile development environment. This role includes running daily scrums, managing the product backlog, collaborating on requirement documentation, managing support tickets, and removing barriers to keep the team moving. The Scrum Master will communicate and collaborate primarily with the engineering, customer success, and senior management teams. Responsibilities Facilitate daily stand-ups, iteration planning, sprint reviews, and retrospectives. Manage engineering development projects and facilitate sprint releases. Create or analyze business requirements documents and project timelines. Guide the team in time estimating practices and facilitate team estimates. Drive team iteration execution, communicate with management and stakeholders, and protect the team from uncontrolled work injection (ensuring changes are evaluated and intentional). Manage project conflicts, challenges, and dynamic business requirements to maintain high performance. Work with team leads to resolve people problems and project roadblocks. Conduct post-mortem and root cause analysis to help teams continuously improve their practices and ensure maximum productivity. Lead team efforts in relentless improvement, defining and implementing improvement stories to increase the velocity and quality of the program. Implement and support agile principles, rules, and processes. Proactively identify and eliminate impediments and facilitate flow. Maintain team data in project management software (Jira) to support estimates and execution. Create and facilitate the release management process, including release communications, notes, and schedules. Skills and Qualifications BA/BS degree or equivalent work experience. Minimum 5 years of project management experience and 4 years leading sprints. Demonstrable expertise in agile methodology and frameworks like Scrum, Kanban, etc. Strong understanding of Jira, including global administration. Thrives in a highly collaborative, fast-paced environment. Expert coach on the implementation of agile Scrum. Deep understanding of the fundamentals of iterative and incremental development. Strong understanding of SDLC and Agile procedures to predict the development team’s needs. Solid experience working with teams to assess and size stories/epics. Passionate commitment to delivering products on time. Deep understanding of agile metrics (tasks, backlog tracking, burndown metrics, velocity, user stories, etc.) to analyze and improve sprint planning. Ability to understand and represent both the business and technology perspectives. Excellent communication skills in person, over the phone, and through email. Self-motivated and organized.
