Customer Experience Specialist (Work From Home - Full Time)
cleanchoice energyAmerican Fork, UT
Customer Experience Specialist (Work From Home - Full Time)
cleanchoice energyAmerican Fork, UTJunior L3
Telemarketing Bureaus and Other Contact CentersElectric Power DistributionOffice Administrative Services
APPLY NOW (opens in a new tab)[Customer Service Rep / Remote] - Anywhere in U.S. / Up to $25-hr / Health-Dental-Vision-Life-Disability / 401(k) matching / Health savings account / Paid time off / Employee assistance program / Tuition reimbursement - As a Customer Experience Specialist, you will: Manage inbound customer inquiries with professionalism and empathy; Resolve billing, service, and technical issues efficiently to ensure customer satisfaction; Collaborate with internal teams to communicate customer feedback and improve service delivery; Maintain accurate records of customer interactions and transactions to support operational excellence; Educate customers on CleanChoice Energy's products and services to promote sustainable energy solutions; Identify opportunities to upsell or cross-sell company offerings in a manner that aligns with customer needs; Deliver a seamless and positive customer journey from initial contact through resolution to foster long-term loyalty…Hiring Immediately >>
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Level
Junior L3
Location
American Fork, UT
Occupation
Customer Service Representatives
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
today