About Us:
Draftomat is a professional landscaping and grounds maintenance company providing reliable outdoor services for residential and commercial properties. We are committed to delivering excellent customer care and maintaining clean, healthy, and visually appealing outdoor environments.
Job Summary:
We are seeking a dependable and customer-focused Entry Level Customer Service Assistant to support daily client communication, service scheduling, and office coordination. This role is ideal for someone who enjoys helping customers and working in a fast-paced service environment.
Key Responsibilities:
Respond to customer inquiries via phone, email, and office communication
Schedule landscaping and maintenance service appointments
Maintain accurate customer and scheduling records
Coordinate with field teams regarding daily service updates
Resolve customer concerns professionally and efficiently
Provide administrative support to office operations as needed
QualificationsPrevious customer service or administrative experience preferred
Strong communication and interpersonal skills
Basic computer and scheduling software knowledge
Organized, dependable, and detail-oriented
Ability to multitask in a fast-paced environment
Compensation & BenefitsPay:$18 - $28 per hour
Full-time stable employment
Paid training provided
Opportunities for advancement within the company
Work ScheduleMonday to Friday
