We are looking for a Recertification Specialist to support housing compliance operations for a non-profit organization in Massachusetts. This contract opportunity with permanent potential is ideal for someone who is highly organized, attentive to detail, and comfortable managing documentation in a fast-paced property management environment. The person in this role will help maintain accurate resident records, coordinate recertification activities, and contribute to consistent compliance with program and occupancy requirements.
Responsibilities:
Manage resident recertification files by gathering, reviewing, and organizing required documentation within established timelines.
Maintain orderly and up-to-date records through accurate filing practices across both physical and digital documentation systems.
Communicate with residents to request missing information, explain required paperwork, and support timely completion of recertification packets.
Review submitted materials for completeness and follow up on discrepancies to help ensure compliance with applicable housing guidelines.
Coordinate with property management and internal team members to track upcoming deadlines and support smooth recertification workflows.
Enter and update resident and file information in internal systems while preserving accuracy and confidentiality.
Assist with audits, file reviews, and routine reporting by preparing documentation and responding to internal requests.
