OmniChannel Customer Success Leader Onsite in Cleveland

BrightEdge in Cleveland is seeking a seasoned Customer Success leader to manage the OmniChannel Customer Success team. You will coach six to eight CSMs, lead strategic initiatives, and ensure customers see value from BrightEdge's platform. This role requires at least 4 days onsite in our Cleveland office. Our Customer Success organization is the heart of BrightEdge, supporting onboarding, professional services, and account management to help customers achieve digital marketing goals.