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Carry-out Manager The Carry-out Manager oversees all aspects of the carry-out operations at Buddy's, ensuring a high level of customer satisfaction, operational efficiency, and profitability. This role is responsible for managing the carry-out team, optimizing processes, and delivering exceptional guest experience. The Carry-out Manager will maintain a positive work environment, ensuring team collaboration, excellent service, and adherence to company standards. Leadership & Team Management: Manage, coach, and mentor the carry-out team Assist in the recruitment, onboarding, and orientation of new carry-out staff members Schedule and manage shifts to ensure staffing levels during peak and non-peak hours Operational Excellence: Monitor carry-out operations to ensure high standards in service, food quality, and cleanliness Streamline processes to improve order accuracy, speed of service, and guest satisfaction Maintain a safe and sanitary work environment Customer Experience: Maintain a high level of customer satisfaction Ensure a welcoming and friendly atmosphere Monitor and improve the carry-out experience Financial Management: Track key performance indicators (KPIs) Collaborate closely with the General Manager to create and adjust budgets Implement cost-saving initiatives Technology & Systems: Ensure effective use of POS systems, online ordering platforms, and delivery management tools Keep up to date with industry technology trends

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Level

Mid L4

Location

East Lansing, MI

Occupation

Food Service Managers

Industry

Limited-Service Restaurants

Posted

today

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